[Resolved]  Siemens Home India — Siemens Dishwasher not working from day 1

Address:Mumbai City, Maharashtra

We purchased a Siemens dishwasher from Vijay sales mumbai on 27 August 2016. The technician came for installation on demo on 31 August 2016. We loaded the dishwasher on 31 August and within 20 minutes, it stopped functioning. The power supply to the machine stopped abruptly.

We registered a complaint with Siemens on 1 September and were assured that a technician would attend to our problem within 48 hours. However, till date, no technician has turned up to resolve the problem despite us following up with Siemens twice this week.

We are totally disappointed with the pathetic service provided by a well established multinational company like Siemens. We request you to attend to this issue ASAP, failing which we may have to register a complaint with Consumer court and also report this matter in social media.
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Oct 10, 2016
Complaint marked as Resolved 
Siemens Home India customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2016
Siemens Home India Customer Care's response
Dear Ma’am,

We regret the inconvenience caused. Please share your complaint number, contact and location details here so that the team can look into the matter on an immediate basis.

With Regards,
Siemens Home Appliances Team
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