[Resolved]  Siemens Home India — Siemens Washing Machine

Address:

Chennai, Tamil Nadu

We have bought a Siemens Washing Machine in the month of October 6th 2014 Invoice No DJPL/SA/0257/2014.5 through your authorized dealer at Chennai within four months we had to call your Service Call Center[protected] four timers for repair as the water was regularly leaking, your service team said after repair it will not leak again . Now again we are facing the same problem of water leakage, we had a good IFB washing machine for 5 years with no problem after buying your product within two months we had no peace of mind with water leakage regularly happening, we are senior citizens and children abroad with such issue has really put us in lot of trouble . After four time complain your service team now says they are going to send the senior most manager to check what were they doing all this time when we had been repeatedly complaining . We request you to kindly change the machine and give us a new one we don't want to use a new bought machine with such complaints its not value for our investment . Pls let us know what to be done based on your reply we will have to put the issue to the next level, we are totally disappointed on Siemens product with new machine with regular complaints. Dr G Raju