[Resolved]  Siemens Home India — unreliable siemens product wm08b260in/01- power module 747465 failure. not durable at all

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I own both siemens washing machine & bosch fridge. But i feel annoyed with the poor quality, worst customer attitude, and irresponsible service attention.

A washing machine gone repair on 28.08.2018 is yet to be given resolution after 18 days (15.09.2018)? Can any woman do away without washing machine for 18 days?? Then what for a siemens product is selected???

My washing machine bogged off showing error code e21. A service engr came and even without touching the equipment or checking for reset etc., ruled that power module to be replaced. Charged rs.800/-. Said within 30 days it has to be replaced worth rs.7500/- app. Or else i hv to pay again service charge.

Taken aback at the attitude, i gave a written complaint mail to siemens and they re-deputed engr.. This time since i mentioned i am upset, the engr. Invested some time, opened the panel and said power module 747465 to be replaced and also said it is a design failure that in india it will happen like that. He tested the input and noted it is at 228v well within the limit allowable.

Siemens - a german product known for its highest quality, durability and ready-to-use at any terrain, is not for india and indian users. Then why it is launched saying that it is a rugged and durable.

A component costing rs.7500/- app 25% of the total equipment cost need replacement every 2-3 years? Laughable. Is it a consumable or what?!

When i called up the dealer, he said that he is recommending to principal for power module replacement.

I simply do not say it is better to go for moderately priced - indian adopted machines instead!!!