[Resolved] Siemens Home India — waiting for installation of washing machine since 9 days #siemens | |||||
Sir, We have purchased siemens washing machine from croma store (A. S rao nagar). On 23rd october the delivery was prompt and response from the croma team was appreciating. They have raised installation request to siemens. But siemens have not acted on the installation even after 9 days. Have raised the complaint with siemens directly, and understand all the engineers are on diwali holiday. After which iam regularly in touch but no action. I can install by myself but warranty will be affected. Please assist. Installation request raised by croma: ref :[protected], complaint ref : sr[protected], sr[protected] Complaint with siemens: ref [protected], [protected] Such companies should be abolished from india, with lazy people who earn huge salary, and do nothing to the poor consumers who are trapped by purchasing their product. Also there is no mechanism of escalation which proves their intention to trouble the customer. I sincerely request the new customers do not buy any product from #siemens. You will end up in trouble. Was this information helpful? | |||||
Dec 10, 2017 Complaint marked as Resolved Siemens Home India customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 Siemens Home India Customer Care's response Dear Customer, We regret the inconvenience caused. We have escalated your complaint. Our customer service team will contact you shortly. With Regards, Siemens Home Appliances Team | |||||
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