[Resolved]  Siemens — Refrigerator

This is regarding my two door refrigerator, in last week of August 2020 I complain service center. Technician visited 0n 30/08/2020 after checking made remarks regarding replacement of censor and fuse, work order copy attached. To my surprise when after waiting for 2 weeks called service center for the follow up, I was told your complaint is closed and you have to register a fresh complaint and pay ₹800 as visiting charges once again to which I agreed. Inspite of that no technician came, I had to call service center once again to remind the matter. On requesting I was given branch manager contact Mr Suryavanshi mobile no.[protected] to whom I reported the matter and after perusing technician came on 31/10/2020 that is completely after 2 months and that too just made a verbal remark as earlier technician regarding replacement of censor n fuse. I would like to know have I made a mistake by buying Siemens product. A quick response is awaited.