Sightsavers — Mandate not being cancelled despite multiple calls and emails

Sightsavers — Mandate not being cancelled despite multiple calls and emails

A aritra_97 from Bengaluru, Karnataka Jul 5, 2026

I have sent multiple mails to [protected]@sightsaversindia.org asking for cancellation of my ECH mandate but I have not received a response. I also called and the agent mentioned it would be cancelled within 3 days but I have not received any email confirming it - instead I get another SMS saying the next monthly deduction will be done in a few days, without my consent. Donor ID: SSI[protected] Was this information helpful? No (0) Yes (0)
Sightsavers customer support has been notified about the posted complaint.
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