Sikka Broadband — Regarding refund

Address:Sikka House, 6 La Place Bungalows, Shahnajaf Rd, Hazratganj, Lucknow, Uttar Pradesh 226001
Website:www.sikkanet.com

I am a user of sikka broadband services, i had done a recharge on 9 june 2023 at 10:45 am which went successful but the recharge did not reflected in my account so i contacted the customer service & they told me to recharge again while the previous money will be refunded in my bank account within 24-72 hours so i did the recharge again on the same day at 1:24 pm which went successful & reflected in my account.

The problem is that i haven't received the refund yet, i have already mailed the sikka account team but they didn't replied with a satisfactory answer.

I am attaching the screenshot of payment
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Dear Sir/Mam please complaint here against any internet service provider
Government website link => pgportal.gov.in

=> Click here to sign up => pgportal.gov.in

=> After Register Your Account and Login your Account

=> Lodge Public Grievance

=> click on I agree that my grievance does not fall in any of the above listed categories

=> Please select a Ministry/Department/State Government => Telecommunication

=> select main category broadband related

=> if no isp found in service provider list. change main category to others

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    Sikka House, 6 La Place Bungalows, Shahnajaf Rd, Hazratganj, Lucknow, Uttar Pradesh 226001
    India
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