Sikka Broadband Complaints & Reviews

I am a user of sikka broadband services, i had done a recharge on 9 june 2023 at 10:45 am which went successful but the recharge did not reflected in my account so i contacted the customer service & they told me to recharge again while the previous money will be refunded in my bank account within 24-72 hours so i did the recharge again on the same day at 1:24 pm which went successful & reflected in my account.

The problem is...

Service not provided by Sikka broadband even after taking advance payment for full year. Internet not working since last 40 days . No one is picking my phone and there is no support for customer. Worst internet service provider in Lucknow...

Wifi not working for 3 days and customer care is saying that complaint has been registered but not technician came to fix it, which is hampering my office work....

I recharged sikka broadband at Rs 1500 but I am not able to connect to WIFI.
They are now not responding to my calls and I want my money to be refunded if they cannot fix it.

They are now not picking up my calls....

I have paid sikka broadband in lucknow an amount of rs 5951 for new fiber connection on 5 june 2020. But later after 10 days the company told me that the connection is not possible at my location so i will get refund in 2 to 3 days.
But more than 20 days are passed and still they dont refunded my amount.
Also their customer care not recieve my calls many times or if they receive and i ask them for refund, they rudely disconnect...