Simplilearn Complaints & Reviews

Brief - Requested for refund for business analytics with IIT Roorkee program within 7 days & refund got cancelled without any explanations.Have not attended any classes.
Plus also got fake policies commitment & fooled by the method of payment through the simplilearn representative.

Getting only timelines & no resolution despite of chasing for so many times. This is mentally harassment for me.

Whole scenario -

Got regular calls from “Simplilearn” representative Mr. Kapil Jadhav for Business analytics with the IIT Roorkee PG program.

After getting chased for the program many times, got convinced to just attend the induction class for the program to decide whether to continue the program or not. The Representative told me that no money would be deducted before the start of the program and I can cancel anytime during the induction classes before the official start of the program.
He also told me that once the program will be started only then money would start getting deducted after my consent.

On 16th July 2022, He took my details, shared the payment link and he helped me for the transaction confirmation on call through “ShopSe”. But he fooled me by making a loan amount, in which the first installment was 45K.
I only realised this later that it's loan money which is deducted & now monthly emi would be started one month later during the start of the program.

Just for curiosity I checked the “Simplilearn” website and found that within 7 days only I have to raise a request to cancel the program, or else my money would start getting deducted.

I wanted to cancel that program so I requested a refund on the 22nd of July with the help of the “Simplilearn” helpline representative. After going through the process, He assured me that money will be refunded since I have raised a request within 7 days and no further classes had also been attended.

But on the 29th of July, I got mail that my refund has been rejected. And when I started getting regular reminders by calls and emails about to pay the further pending amount for the program then I got to know that my partial payment was already done by the name of the loan and my refund request had also been rejected on the 29th of July.

Many of these representatives make us fool and make false promises about the program & refund policies and let the common people suffer with their hard-earned money.

Have been following with "simplilearn" customer support team but only getting timelines and no resolution.
I would request you to refund my money back.

All the enrolment transaction details, Refund request details are attached for reference.

Requesting support from “Simplilearn”
Thanks

I have enrolled for the course on 26th August which is Pg in cyber security and paid 10K deposit for the same. Also marketing team have arranged loan through their partner Propelled for 1.25K. and on September 2nd I have requested for the cancellation of course and refund. They have initiated refund for the loan amount but not for deposit amount I have paid. Saying that is non refundable which is not informed earlier.

Course :- Professional Blockchain Developer Course from IIT Kanpur
Admission Date: 5th August 2022 Loan approved Date: 5th August 2022 Application id (loan): 165896 Sponsor Bank code; YESB0000001 Authorise by: AVANSE FINANCIAL SERIVES LTD. Invoice (loan): INVOICE# SSPL4264028 invoice (simplilearn): INVOICE# SSPL4273219

Amount : 136000rs. They have taken (5500rs) in simplilearn solution ltd. and (99000rs ) as loan . on 4th September they took my EMI -(8250rs) In that I want to cancel my course because I m having home loan that time same I m suffering from my both ear problem I m on medicine. my family is not capable to pay this fee so I want to stop. I m not able to understand courses . please help me I have share institute deatail below.
Institute details: Simplilearn.com
Address: Simplilearn solutions private limited -#53/1C, Manoj Arcade, 24th Main, HSR Layout Sector 2, Bangalore-560102.

Hi, I have been contacting you guys from many days but you guys are not responding at all, I wanted to cancel my course as I am not interested to continue my career in data analytics stream, please stop the emi and close the loan.

Humko 23 August ko Pranjal Kumar ([protected]) naam ka ek aadmi call krke simplilearn ke course k baare m btaaya.
Mere manaa krne k baad bhi usne mujhse registration krbaya aur bola ki" 7 din tak course kr ke dekho, agar accha laga to Aage continue rkhna nhi toh hum log cancell krwa denge".. toh phir mene 30 august ko call krke cancell kr wane k liye bole toh mujhse 3 September ko phir se call krne k liye bola.
31 august ko mere papa expire kr gaye, aur hum Jb 3 September ko call kr rhe h toh Mr. Pranjal call utha nhi rhe h, humko block kr diye h. What's app m v block kr diye.
Dusre number se try kiye toh Usme bhi nhi utha rhe h..
Agar pitaji rhte to shayad ye course hum kr lete but mere liye ye ab possible nhi h..
So I kindly request to the Simplilearn Support Team to cancell my course and also cancel the loan..

I already told Them to cancel my admission thrice. I am unable to pay my fees. still they are so dumb to understand this simple thing.

Hi,
this is bhalke aravind i have raised the ticket for refund, but not getting it, i have paid at 29th june and ur team was promised me that i[censored]r not satisfied with training u can cancel it, now they are saying that after 7 days it will not cancelled. See 29 th paid date and 5th welcome class ( introduction class) it's almost 7days ( 29th to 5th ) just i have completed wel come class with full disturbance and next i called to mr .Srikanth and informed every thing what i have faced, he said it was network issue no problem it was only introduction class, the classes will good . I said ok lets see . Its was 7 days completed . And the class is from 9th means 11th day 1st class and it was taken 45 mins to start and it's full forieng english and am raising hand that am not understanding please teach slowly, its very hard to understand, but no replay and class was completed . Next day informed to srikanth its was very difficult to understand me pleas cancle the course. because its very hard earned money for me so please cancel. He said that listen today's class we will talk tomorrow . And 12days was completed . i have listend class and i have the same issue, so i have decided to cancle . Am asking to cancel means now they are saying in 7 days it will be canceled . In between i have spoken with his manager she was a lady and she said think one day sir after day whatever your decision we will go with it . Now am getting mail that it will not be canceled . U asked proof i have some whatsapp chat am sharing but our conversation was completly oral i have not expected that i will face this problem. And from my account while registration 59rs was deducted i have asked for this also but till now i havenot got rite answer for . After all this how i should belive u and move with u . So thanku for your service and please refund it and am trying from past 2 months there is no response its worst and they do fake promisses. my case handling by (SAMITH BAKTHA SIR) . Find the attached file .
Regards,
b.Aravind

---BOYCOTT SIMPLILEARN
---BOYCOTT SIMPLILEARN
THEY ARE NOT CANCELLING MY COUSRE EVEN SAID TO
They just ignore your calls and emails please boycott simplilearn they
Say 24/7service and support team
Don't believe it just fake tumors
And for publicity
Don't give your details please anyone
They misuse it and sanction loan without your approve.
Forward to all boulycott simplilearn.

[They say they will get to you but not they email you all-time but they will not

Don't join simplilearn they say 24/7
Service but no one call or listen your problem they just delay by saying 1to2 days everytime .
Money minded cheat innocent students
And tricked them to join by saying free
Class don't answer their calls
"Boycott simplilearn" they are not cancelling my loan when i said in time every day and delaying it ignoring it .
Please don't join simplilearn please
I'm requesting to save you from them
They don't listen you they are just
Money minded people whom will
Do anything to get money from innocent don't get cheated or tricked by them please boycott them all of you

I said to cancel my course on that date they said they will and after next day called he said he put in process but after somedays he resign and not cancel I have call recording and raised ticket not responding.
"Izzu Khan " he took my all details by saying _"formality process" and asked why my adhar and pan details required he said formality I he spoken with a so much and convinced by saying we are trusted company no need to worry.
I even said why for free buffering my details required he said it formality .
And given but some time he after he sanction loan without my approve when I cantacted to cancel they are not doing .[please help me don't have any money I am just student].
I not even spoke this matter in "house"
Please requesting immediately help
Any one who understand my situation I am now help all please kindly requesting and asking " justice " for me
I got deceived one of you please help .
Help.
Help.
Help
I have call recording and photos

I said to cancel my course on that date they said they will and after next day called he said he put in process but after somedays he resign and not cancel I have call recording and raised ticket not responding.
"Izzu Khan " he took my all details by saying _"formality process" and asked why my adhar and pan details required he said formality I he spoken with a so much and convinced by saying we are trusted company no need to worry.
I even said why for free buffering my details required he said it formality .
And given but some time he after he sanction loan without my approve when I cantacted to cancel they are not doing .[please help me don't have any money I am just student].
I not even spoke this matter in "house"
Please requesting immediately help
Any one who understand my situation I am now help all please kindly requesting and asking " justice " for me
I got deceived one of you please help .
Help.
Help.
Help
I even have call recording site not accepting.only sending photos

Mera name Ranjeet singh hai main 3 month pahle ek curse ki socha tha to simple learn balo se meri baat hui koi ek ma'am thi jenhone mujhe total wrong information di aur main koi maine koi course join nahi kiya ek form fill kiya tha mera paisa 3700 rupe cut ho gya aur lequelons bale mujhe phone kr rahe aur yea log mujhe koi soluction nahi de rahe hai 3 month se uper ho gya total fraud compney hai simplilearn

[protected]
this is the number of saler person she is veryfraudd
phone nahi uthati ab to mera

Today, I am watching my free videos of Tableau Training, after 58% it stop measuring the progress, I watch videos twice or thrice but still it does not monitoring my progress, Please Help.

Since 2020, this company keeps saying that I owed $700 for a loan that I took from them. I called their number customer service, I called the person in charge. I don't get any people on the phone because these people are in India.
I asked for the loan papers signed by me. I never received calls or emails back, and I am still waiting as of today Aug 24-2022.
I never signed any loans and I will not pay any penny to them, even if I have to take this company to court. 2 long years is too much full of lies

I enrolled my course for data analyst and data scientist in May 2022. I have paid in June and July EMI which is 5833 in both month. But my husband got accident and I left the job now and we came back to village. I can't pay and do the course continue as my family condition is not good. We are in big trouble this time.
Please cancle my course I can't pay now as we don't have any source of income.
Please cancle this course it's my humble request.

I've been enrolled into the Ai Engineer course and participated until the 11 of August. While studying the entire course disappeared. That includes classes, videos, books, notes, lab files, progress, personal assignment files... everything. The only thing on my profile was the message "pick a course to start studying"

Ticket to customer service remained unanswered for 2 days. The only response to my phonecalls was that "they're looking into it". I was asked to wait 24 hours, then 48, then another 48, then another 48...

After finally asking for a refund, I am notified that the course is "back online". What they didn't mention was that my progress was reset and all my files, notes and assignment material were gone. Course progress is back to 0% and two weeks worth of studying went out the window.
I simply cannot go through the whole thing again, nor I want to. I had even taken time off work as part of the live classes was at 3am.

Customer service denied me a refund as the "issue was fixed". Not only the issue wasn't fixed, and no explanation was given as to what happened and why it wouldn't happen again, but they didn't even have the dignity to admit their mistake and allow me to discontinue that problematic and unreliable service.

Unfortunately I don't have any other means to fight for my rights, but I'll keep sharing my experience and warn as many people as possible.

Thank you for stealing my money :)

I enrolled in a Master's program and did a payment of 40k in the month of July. The classes started on Aug 20. Even though I had told about my concerns relating to the course I was not made aware of the 7 days return policy. Now, after attending the session I am not satisfied and I raised a ticket for refund and then I was told about the 7 day policy. When I said that the class had just started I was told they could help as cancellation and...

I need to unsubscribe the course as it is not satisfying my needs i registered to the course on aug12th i raised the complint on aug 20th of stopping the course continuation as i called the customer support they said we cant unsubcribe now as the 7 days is finished. how does it become 7 days if i had the credentials to the application at 6 pm evening how does it become a day, help me in unsubscribe the course and stopping the payment of emi.

I was get frauded by simplilearn I already shared my issue many times with customer support of Simplilearn. A Still got no response from SimpliLearn for last 2 months. I have all valid proofs .

I got cheated by the sales person, who made me register on the portal and made me take loan without letting me know about the terms and condition. I am not able to pay the emi which is affecting my CIBIL too. Now they are calling everyday to pay the emi. Even i am not doing their course. Kindly help me. This is really frustating. Being a complaint they cheat by telling false narratives.