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Simplilearn Complaints & Reviews

4.7
Updated: Apr 25, 2026
Complaints 529
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493
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Simplilearn reviews & complaints page 15

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L
Ladytm75
Jul 19, 2022
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I have been contacting simplilearn constantly concerning a refund because I am not happy with the course. They lie and say they called you but never call. They have removed self learning videos suddenly and lied and said this is not a part of the course when initially it was. The labs are always giving issues and the instructors or not competent. I have submitted a dispute with Affirm. I am looking forward to legal action next.
Aug 23, 2022
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2022
Simplilearn Customer Care's response
Hi there, we would like to understand what went wrong. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch with you soon.
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    Samiksha27
    Jul 17, 2022
    Feb 5, 2025
    This thread was updated on Feb 5, 2025
    Resolved
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    Resolved

    Issue regarding certificate

    I completed my course at Simplilearn in INTRODUCTION TO DATA ANALYTICS.I received my certificate but i want to change my name from 19.IBT.040 SAMIKSHA AGARWAL to SAMIKSHA AGARWAL as that was my college id and i want the certificate without my roll no. flashing on it.Your editing option is not working i tried that and also contacted your customer care and live chat and got highly disappointed.
    It would be great if you could look into...
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    SailesjK
    Jul 16, 2022
    Dec 18, 2024
    This thread was updated on Dec 18, 2024
    Resolved
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    Address: india

    I enrolled for a Tutor lead couse with this company in March 2022. the course was due to start in Mat 2022. This is not start. I enquired about it.. got given the run around. Last week was emailed that the Tutor lead course will no longer continue and they are reluctant to give a refund.
    Has anyone taken this company to court.. I am sure what they are doing is illigal.. Not too happy with the ethics of this company
    Aug 31, 2022
    Complaint marked as Resolved 
    Simplilearn customer support has been notified about the posted complaint.
    Verified Support
    Jul 22, 2022
    Simplilearn Customer Care's response
    Hi there, that shouldn't be the case. Please share your registered contact details at [protected]@simplilearn.com and we'll check this out
    Dec 18, 2024
    Updated by SailesjK
    sailesh.[protected]@hotmail.com - registered contact details
    Hi I have read a lot from this blog thank you for sharing this information. We Provide all the essential topics in data science like, Python, Machine Learning, AI and Deep Learning, Tableau, etc.
    For more information just log in to our website :-Data Science course in Mumbai
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      Shishir varun
      Jul 12, 2022
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      Address: S2 124 Raheja Teacher Sec 31 Gurgaon
      Website: www.Simplilearn.com

      I want to cancel my course but they are not cancelling. They are harrassing me
      Apr 30, 2025
      Complaint marked as Resolved 
      Simplilearn customer support has been notified about the posted complaint.
      Verified Support
      Jul 13, 2022
      Simplilearn Customer Care's response
      Hi Shishir, as informed via email, we will not be able to provide a refund since you're not eligible as per our refund policy. However, if you have any concerns in regards to the course, we would be glad to help you out with all possible options. Do let us know if we can assist you with anything else.
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        H
        hari prasad 123
        Jul 11, 2022
        Resolved
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        Address: bangalore
        Website: simplilearn

        I enrolled course for full stack java developer in simplilearn, as i was non IT student i am looking for course where they will teach from the scratch and so asked the councelor the same he was told yes they will teach everything in the class so i believed his words and bought the course using emi. after attending the class i get to know that they wont anything they simply explain some projects in the classroom and they wont teach anything about basic java program so i raised regarding my problem to discontinue the course .they simply told about the 7day policy. how hard for you people to understand my problem that i was looking for different course and you are giving different course. if he is clear about the course i wont join in simplilearn. my councelor name is sushruth gowda. he asking me to pay emi even though i am not attending the classes. please understand my situation here, 7day policy applies only if you provide all facts about course. please cancel my course and if possible take a disciplinary action on that liar.
        Apr 5, 2025
        Complaint marked as Resolved 
        Simplilearn customer support has been notified about the posted complaint.
        Verified Support
        Jul 11, 2022
        Simplilearn Customer Care's response
        Hi Hari, we will not be able to provide a refund since you're not eligible as per our policy. That said, we'd be happy to help you with a free course extension. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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          Ved1841
          from Hyderabad, Andhra Pradesh
          Jul 10, 2022
          Resolved
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          I was enrolled for a course in Simplilearn on 31st of May and the live classes were started on 9th June. I was not made aware of the 7 days refund policy and that 7 days will start from the day of enrollment. I do not find their self study helpful. I wasn't even given information of intrest on emi, at the beginning it was told that the loan was of 0% intrest and will last for 1 year but now when I see the mandate it says that I have to pay 7500rs for 18 months, the course is of 90, 100 and the total of Emi is a lot more. I was not properly instructed regarding the course and give false informations.
          Aug 14, 2022
          Complaint marked as Resolved 
          Simplilearn customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2022
          Simplilearn Customer Care's response
          Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
          They are harassing
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            K
            Kush83
            Jul 9, 2022
            Resolved
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            I have enrolled for Digital Marketing Specialist in simplilearn in the month of May end and done first module class in June. My 1st EMI also deducted in july 4th. But due to my job pressure and other issues i can't continue the course. But as per simplilearn cancelation policy they are not ready to cancel my program. But in starting their sales person didnt told me regarding their terms and conditions. Now if some one not able to continue why he or she pay the amount. I just want to cancel my program but simplilearn not ready to provide that.
            Apr 12, 2025
            Complaint marked as Resolved 
            Simplilearn customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2022
            Simplilearn Customer Care's response
            Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
            Jul 12, 2022
            Updated by Kush83
            Simplilearn replying with same thing that cancelation is not possible. But when i cant able to continue the course why shall i pay and during admission no one has told me regarding this. Its not acceptable.
            Jul 20, 2022
            Updated by Kush83
            I am not able to do the class due to my tough schedule but simplilearn telling same thing that I cant cancel to course which is not accepted.
            Verified Support
            Jan 31, 2023
            Simplilearn Customer Care's response
            Hi there, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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              AshokkumarV
              Jul 8, 2022
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              VERY UNPROFESSIONAL AND UNETHICAL SUPPORT AFTER ENROLMENT AND REFUND PROCESSES. Ticket : 01226874

              I had contacted Simplilearn on April 20th for PMP training and Mr.N helped me in enrolling for "PMP Plus" and "PMP exam only" by paying 54, 000 Rs. All goes smooth till now.

              Start of problem:
              On 26th April, Mr D contacted me and told I am selected for Post graduate program in Project management. He mentioned I have to pay 46, 000 Rs extra for the same and I will be enrolled in the PGP. I initially declined and then he convinced me. He will help me .
              I had asked him if I can enrol on 29th. He connected me to finance team and they said I can 6900Rs on 26th April and remaining on April 29th.
              So, MrD sent me link to pay 6, 900 Rs but it was for "Data Scientist" course. when I asked when I pay on 29th April the full amount, he will swap the course. I paid remaining amount on 29th April and informed him. He told he will ask team to swap the course from "Data Scientist" to "Post graduate program in Project management".

              Swap ticket were not rasied till 04th of May.

              Until May 09th this swap was not looked into. Refer to tickets 01221603 by this time it more than 10 days of payment.

              Then on 10th May MrD called and told that As fee I have paid 54, 000 Rs includes the cost of PMP exam. So, management has informed him that I have to pay some 40, 000 Rs more to proceed with "Post graduate program in Project management". He told either I can proceed with PGP or raise a refund request if I am not interested.

              He did not raise the ticket becasue it was Mr D's mistake. he should have asked what i paid for how much is pending etc

              So I raised a refund request as I don't want to pay another 40, 000 Rs.

              I havent taken any classes in "PGP Project management" or "Data Scientist" . the 10 day refund policy time was dealy due to MrD not following up.

              I am wasting my hard earned money, getting stressed out and my whole PMP experience is spoilt. i wanted to do CSM, data analyst course and enroll my wife too in Simplielearn, but now i will choose better.

              TODAY IS 08th JUL. I paid money on Apr 29th and raised ticket on 10th MAY.

              I have explained this issue to many of their teammates. Finally i got an update on 24th May and that's all.. no response after that.
              Aug 11, 2022
              Complaint marked as Resolved 
              After posting here, the issue was taken up immediately and support team member contacted me. I had to explain the issue and refund request was processe. this time the support team member was listening to my issue carefully
              Simplilearn customer support has been notified about the posted complaint.
              Jul 08, 2022
              Updated by AshokkumarV
              Updated Images for details

              Verified Support
              Jul 12, 2022
              Simplilearn Customer Care's response
              Hi Ashok, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                Prem Chetri
                Jul 8, 2022
                Resolved
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                Resolved

                I got a call from [protected] at 10:18 am
                Dated Fri 8 July
                He asked me bout if i filled up an application.
                I replied " I don't remember but I'm not interested sorry" i hang up the call
                He calls again i didn't recieve.
                Calls again i recieved, in an angry tone he asked me WHY DID YOU FILLED UP AN APPLICATION IF YOURE NOT INTERESTED!
                I said i don't remember I'm not interested now and pls watch your tone..
                He yelled at me " you watch your tone ... Etc."
                I asked him hang up the call if i said I'm not interested.
                Aug 12, 2022
                Complaint marked as Resolved 
                Simplilearn customer support has been notified about the posted complaint.
                Verified Support
                Jul 12, 2022
                Simplilearn Customer Care's response
                Hi, this is not the experience we aim to provide. Please share your contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                  M
                  Melby
                  from Chennai, Tamil Nadu
                  Jul 7, 2022
                  Resolved
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                  Hi, I had enrolled for Data Science Job guarantee program on June 24th and post orientation class on June 29th 2022 I had requested for refund .However, sales representative( Aravind) from simplilearn didn't direct me to request for refund in portal and only with the help of customer care, I logged ticket 01284071. Please cancel my enrollment and cancel my credit card transaction.
                  Aug 13, 2022
                  Complaint marked as Resolved 
                  Simplilearn customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 12, 2022
                  Simplilearn Customer Care's response
                  Hi Melby, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                  I have shared my contact details and not sure whether simplilearn customer service executive are empowered to handle or take decision on refund as they are sending same message again and again.
                  Melby's [Complaint's author] reply, Jul 22, 2022
                  Email address is not valid [protected]@simplilearn.com.
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                    P
                    pandamca
                    from pune, Maharashtra
                    Jul 5, 2022
                    Resolved
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                    Address: pune

                    I have paid the amount but classes not started since 2 month, i have paid 42000 and they are not refunding my money and asking me to swap with other course.
                    Apr 8, 2025
                    Complaint marked as Resolved 
                    Simplilearn customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 11, 2022
                    Simplilearn Customer Care's response
                    Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                    Verified Support
                    Jul 11, 2022
                    Simplilearn Customer Care's response
                    Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                    Verified Support
                    Jan 31, 2023
                    Simplilearn Customer Care's response
                    Hi there, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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                      C
                      Candy@8888
                      Jul 3, 2022
                      Resolved
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                      Address: Kanpur

                      I got a call from Simplilearn they offering me course of blockchain technology with discount but from my end I only earn 2k per month and over 15k only any company can give you loan but they applied loan but I talked them many time that I can't able to pay emi but they force me to pay emi please help me out
                      Aug 8, 2022
                      Complaint marked as Resolved 
                      Simplilearn customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 05, 2022
                      Simplilearn Customer Care's response
                      Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                        H
                        Harry Agyemang
                        Jul 1, 2022
                        Resolved
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                        Address: Virginia

                        They’re fraud. Won’t tell you anything about a week trail and will not be able to contact the person who registered you. They make it seem the number they register you with is their number meanwhile it’s not. Very difficult to get hold of them, no one to contact when you’re facing a challenge. And will lie to you that one of their offices is in USA but there’s no office to reach out to in US. I pray no one I know fall victim to them like I did and please find a school or bootcamp that is honest to work with.
                        Aug 9, 2022
                        Complaint marked as Resolved 
                        Simplilearn customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 05, 2022
                        Simplilearn Customer Care's response
                        Hi Harry, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                          F
                          farouk slim
                          Jun 30, 2022
                          Resolved
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                          Resolved

                          Not honest at all, they didn’t tell me any thing about the week trial.
                          First I bought Digital Marketing Specialist course . A day after, I realised that they were offering Post Graduate Program in Digital Marketing with Perdue University. I contacted them to see If I qualified to do the 2nd certificate since my background wasn’t at all related to the marketing nor the businessfield . They convinced me that it would be easy. When I asked to cancel the first course, they told me that I could pay fully the 2nd course and I got the first one as free. I replied that I wouldn’t be able to do the two courses simultaneously. Then I asked for an extension of the subscription.
                          I started learning the 1st course, I complained about the accent of the teacher (respectfully English with a very pronounced Indian accent)
                          Afterward, my wife was facing a very difficult delivery due to a complicated pregnancy period. I made many requests to suspend my subscription or extend it. No one answered.
                          And Now My subscription is inactive.
                          I have paid 2 k USD for nothing
                          Aug 6, 2022
                          Complaint marked as Resolved 
                          Simplilearn customer support has been notified about the posted complaint.
                          Jun 30, 2022
                          Updated by farouk slim
                          Not honest at all, they didn’t tell me any thing about the week trial.
                          First I bought Digital Marketing Specialist course . A day after, I realised that they were offering Post Graduate Program in Digital Marketing with Perdue University. I contacted them to see If I qualified to do the 2nd certificate since my background wasn’t at all related to the marketing nor the businessfield . They convinced me that it would be easy. When I asked to cancel the first course, they told me that I could pay fully the 2nd course and I got the first one as free. I replied that I wouldn’t be able to do the two courses simultaneously. Then I asked for an extension of the subscription.
                          I started learning the 1st course, I complained about the accent of the teacher (respectfully English with a very pronounced Indian accent)
                          Afterward, my wife was facing a very difficult delivery due to a complicated pregnancy period. I made many requests to suspend my subscription or extend it. No one answered.
                          And Now My subscription is inactive.
                          I have paid 2 k USD for nothing
                          Verified Support
                          Jul 05, 2022
                          Simplilearn Customer Care's response
                          Hi Farouk, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                            Darshan Sonawane
                            from Nashik, Maharashtra
                            Jun 30, 2022
                            Resolved
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                            Resolved

                            Refund of rest amount

                            Address: Nashik

                            Dear Simplilearn Team,

                            I appreciate you for refund of my 2nd invoice(INVOICE# SSPL1998939).

                            But at the same time I had paid 10500/- which is 1st invoice (INVOICE# SSPL1994661) its been 3 months now its not initiated as my learning consultant and customer executive is always saying once after initiating 2nd invoice we would initiate 1st invoice that is of 10500/- . Its been totally 3 months now just procrastinating...
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                            Nayak N
                            Jun 29, 2022
                            Resolved
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                            Resolved

                            Hello Team,

                            I have enrolled Azure security engineer course in the month of January'22. It has 4 courses
                            1. Self learning - Fundamental
                            2. Live Class - Azure Administration
                            3. Live Class - Azure Security Engineer
                            4. Live Class - Capstone project
                            From the above topics i was able to complete only one live Class - Azure Administration.

                            Now schedules are not available for the rest of the classes. It's been quite long time i am following up with the team and requesting them to refund if any issues with the classes. Because issue is with their end.

                            However, my all eff are in vain no i responds to the call properly and providing solutions.
                            Could you please help on this.

                            Thanks,
                            Namita
                            Apr 9, 2025
                            Complaint marked as Resolved 
                            Simplilearn customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2022
                            Simplilearn Customer Care's response
                            Hi Namita, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                            Verified Support
                            Jan 31, 2023
                            Simplilearn Customer Care's response
                            Hi Namita, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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                              Shiva shankar sriraman
                              from Chengalpattu, Tamil Nadu
                              Jun 28, 2022
                              Resolved
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                              Resolved

                              Address: No 5 second cross street vedhantham colony

                              Iam shiva shankar.I booked a course on simplilearn on January and asked for cancellation of course from simplilearn on 13th February.For the first month you took my emi of 7000 and from the second month you took 15000 instead of 7000 emi and told that you will adjust next month for whic I didn't agree.you didn't repay it and breached code of conduct.you also tortured me to pay emi next month through phone calls.I haven't took up the course.I already have paid 20000 If anyone makes any harrassment calls to me I will file criminal lawsuits against you and the concerned managers.I haven't taken your money nor have taken course.withdraw my loan amount from simplilearn.Dont cause common people agony for your greed.Many have committed suicides because of organisations like you.Dont ruin student's life.
                              Jul 30, 2022
                              Complaint marked as Resolved 
                              Simplilearn customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2022
                              Simplilearn Customer Care's response
                              Hi Shiva, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                                indrani dwivedi
                                Jun 28, 2022
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                                Resolved

                                I am Indrani Dwivedi I was enrolled for the PG program of simplilearn. I enrolled on 23 May and asked for refund on 1st June Nobody told mention the refund policy nor any detail regarding the course they didn't mention anything to me. When I asked then for the refund they took 25 days to create ticket and never mentioned refund policy. There is no one in my family who is earning and I am not capable of pay 1lakh 79thousand to propelld (EMI partner) . My father is a hear patient he can't work and my mother is a housewife. I have lost my job that was the only source of income in my family. Please understand my financial problem and help me in cancellation of my loan. I spoke to the customer service n number of time but they aren't helping me with the solution. They are denying my refund request everyday and not understanding my financial problem. Please help me in resolving this issue
                                Jul 30, 2022
                                Complaint marked as Resolved 
                                Simplilearn customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 29, 2022
                                Simplilearn Customer Care's response
                                Hi Indrani, we've initiated the refund. Please check your inbox for our email confirming the same and stating the relevant details. Do reach out to us at [protected]@simplilearn.com for any further concerns.
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                                  indrani dwivedi
                                  Jun 28, 2022
                                  Resolved
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                                  Resolved

                                  I was enrolled in PG Program by Simplilearn but I didn't attended any single lecture nor I attended any live class. I am asking for refund they aren't providing me refund. I am not financially capable to pay 1, 790000. I have created many tickets but they aren't responding me nor answering my call they aren't replying me. Please help me in approving the refund from simplilearn as soon as possible.
                                  Apr 21, 2025
                                  Complaint marked as Resolved 
                                  Simplilearn customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2022
                                  Simplilearn Customer Care's response
                                  Hi Indrani, we've initiated the refund. Please check your inbox for our email confirming the same and stating the relevant details. Do reach out to us at [protected]@simplilearn.com for any further concerns.
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                                    Anand k.v
                                    Jun 28, 2022
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                                    Had a very bad experience from simplilearn team. On 10th june i have enrolled for the aws cloud architecture course on the promise from the simplilearn staff that there have a evening week day batch starting from 13th june. And also they mentioned and give me a confirmation that mentioned I can cancel the course if iI am not interested after attending few classes. But there was no evening week day batches starting from 13th june. son got cheated at the first place, so I have register for the next week week day evening (20th june 2022). After throughly checking the syllabus and enquire with few connections i understood they are not go for the portioned that i precisely want in more. So on 15th june I planned to cancel the course and call the simplilearn staff and express my intention, But that timethey force me to attend atleast one session then cancel. I belived their words. So I have attended my first session on 20th june and on the next contact the simplilearn to drop my course. But their response are very painful. they said as i pass one week after enroll the course I cann't cancel the course anymore. But in their policy that i got through their mail regairding course cancellation didnt mentioned a anything like that boundary. They are the one force me to cross that one week boundary by asking me to attend atleast one session. I dont know what to do. Its more like they force me to take their service eventhough i dont want by having money, that they promise to refund. At first place I dont know that simplilearn is institute like this. I have joined the course through EMI scheme. the total course fees is Rs.28000, I have completed my first installement. If simplilearn want that they can take that amount, that I will consider as my mistakes of trusting simplilearn staff's words, and let me cancel my EMI. All the evidence of the mentioned have with me as Whatsap chat and call records. If any simplilearn can understand this as your mistakes, then let me cancel my course. Because there have no mistakes happened from my side. All the things that i have done is according to your own staff guidence, then how could not eligible for the refund. let me know atleast this.
                                    Simplilearn customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 29, 2022
                                    Simplilearn Customer Care's response
                                    Hi Anand, we've initiated the refund. Please check your inbox for our email confirming the same and stating the relevant details. Please note that this may take up to 45 business days for the completion of loan cancellation and NOC.
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