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Simplilearn Complaints & Reviews

4.7
Updated: Nov 22, 2025
Complaints 525
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Simplilearn reviews & complaints page 15

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H
hari prasad 123
Jul 11, 2022
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Address: bangalore
Website: simplilearn

I enrolled course for full stack java developer in simplilearn, as i was non IT student i am looking for course where they will teach from the scratch and so asked the councelor the same he was told yes they will teach everything in the class so i believed his words and bought the course using emi. after attending the class i get to know that they wont anything they simply explain some projects in the classroom and they wont teach anything about basic java program so i raised regarding my problem to discontinue the course .they simply told about the 7day policy. how hard for you people to understand my problem that i was looking for different course and you are giving different course. if he is clear about the course i wont join in simplilearn. my councelor name is sushruth gowda. he asking me to pay emi even though i am not attending the classes. please understand my situation here, 7day policy applies only if you provide all facts about course. please cancel my course and if possible take a disciplinary action on that liar.
Apr 5, 2025
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
Simplilearn Customer Care's response
Hi Hari, we will not be able to provide a refund since you're not eligible as per our policy. That said, we'd be happy to help you with a free course extension. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
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    V
    Ved1841
    from Hyderabad, Andhra Pradesh
    Jul 10, 2022
    Resolved
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    I was enrolled for a course in Simplilearn on 31st of May and the live classes were started on 9th June. I was not made aware of the 7 days refund policy and that 7 days will start from the day of enrollment. I do not find their self study helpful. I wasn't even given information of intrest on emi, at the beginning it was told that the loan was of 0% intrest and will last for 1 year but now when I see the mandate it says that I have to pay 7500rs for 18 months, the course is of 90, 100 and the total of Emi is a lot more. I was not properly instructed regarding the course and give false informations.
    Aug 14, 2022
    Complaint marked as Resolved 
    Simplilearn customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2022
    Simplilearn Customer Care's response
    Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
    They are harassing
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      K
      Kush83
      Jul 9, 2022
      Jan 31, 2023
      This thread was updated on Jan 31, 2023
      Resolved
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      I have enrolled for Digital Marketing Specialist in simplilearn in the month of May end and done first module class in June. My 1st EMI also deducted in july 4th. But due to my job pressure and other issues i can't continue the course. But as per simplilearn cancelation policy they are not ready to cancel my program. But in starting their sales person didnt told me regarding their terms and conditions. Now if some one not able to continue why he or she pay the amount. I just want to cancel my program but simplilearn not ready to provide that.
      Apr 12, 2025
      Complaint marked as Resolved 
      Simplilearn customer support has been notified about the posted complaint.
      Verified Support
      Jul 12, 2022
      Simplilearn Customer Care's response
      Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
      Jul 12, 2022
      Updated by Kush83
      Simplilearn replying with same thing that cancelation is not possible. But when i cant able to continue the course why shall i pay and during admission no one has told me regarding this. Its not acceptable.
      Jul 20, 2022
      Updated by Kush83
      I am not able to do the class due to my tough schedule but simplilearn telling same thing that I cant cancel to course which is not accepted.
      Verified Support
      Jan 31, 2023
      Simplilearn Customer Care's response
      Hi there, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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        AshokkumarV
        Jul 8, 2022
        Resolved
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        VERY UNPROFESSIONAL AND UNETHICAL SUPPORT AFTER ENROLMENT AND REFUND PROCESSES. Ticket : 01226874

        I had contacted Simplilearn on April 20th for PMP training and Mr.N helped me in enrolling for "PMP Plus" and "PMP exam only" by paying 54, 000 Rs. All goes smooth till now.

        Start of problem:
        On 26th April, Mr D contacted me and told I am selected for Post graduate program in Project management. He mentioned I have to pay 46, 000 Rs extra for the same and I will be enrolled in the PGP. I initially declined and then he convinced me. He will help me .
        I had asked him if I can enrol on 29th. He connected me to finance team and they said I can 6900Rs on 26th April and remaining on April 29th.
        So, MrD sent me link to pay 6, 900 Rs but it was for "Data Scientist" course. when I asked when I pay on 29th April the full amount, he will swap the course. I paid remaining amount on 29th April and informed him. He told he will ask team to swap the course from "Data Scientist" to "Post graduate program in Project management".

        Swap ticket were not rasied till 04th of May.

        Until May 09th this swap was not looked into. Refer to tickets 01221603 by this time it more than 10 days of payment.

        Then on 10th May MrD called and told that As fee I have paid 54, 000 Rs includes the cost of PMP exam. So, management has informed him that I have to pay some 40, 000 Rs more to proceed with "Post graduate program in Project management". He told either I can proceed with PGP or raise a refund request if I am not interested.

        He did not raise the ticket becasue it was Mr D's mistake. he should have asked what i paid for how much is pending etc

        So I raised a refund request as I don't want to pay another 40, 000 Rs.

        I havent taken any classes in "PGP Project management" or "Data Scientist" . the 10 day refund policy time was dealy due to MrD not following up.

        I am wasting my hard earned money, getting stressed out and my whole PMP experience is spoilt. i wanted to do CSM, data analyst course and enroll my wife too in Simplielearn, but now i will choose better.

        TODAY IS 08th JUL. I paid money on Apr 29th and raised ticket on 10th MAY.

        I have explained this issue to many of their teammates. Finally i got an update on 24th May and that's all.. no response after that.
        Aug 11, 2022
        Complaint marked as Resolved 
        After posting here, the issue was taken up immediately and support team member contacted me. I had to explain the issue and refund request was processe. this time the support team member was listening to my issue carefully
        Simplilearn customer support has been notified about the posted complaint.
        Jul 08, 2022
        Updated by AshokkumarV
        Updated Images for details

        Verified Support
        Jul 12, 2022
        Simplilearn Customer Care's response
        Hi Ashok, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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          P
          Prem Chetri
          Jul 8, 2022
          Resolved
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          I got a call from [protected] at 10:18 am
          Dated Fri 8 July
          He asked me bout if i filled up an application.
          I replied " I don't remember but I'm not interested sorry" i hang up the call
          He calls again i didn't recieve.
          Calls again i recieved, in an angry tone he asked me WHY DID YOU FILLED UP AN APPLICATION IF YOURE NOT INTERESTED!
          I said i don't remember I'm not interested now and pls watch your tone..
          He yelled at me " you watch your tone ... Etc."
          I asked him hang up the call if i said I'm not interested.
          Aug 12, 2022
          Complaint marked as Resolved 
          Simplilearn customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2022
          Simplilearn Customer Care's response
          Hi, this is not the experience we aim to provide. Please share your contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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            M
            Melby
            from Chennai, Tamil Nadu
            Jul 7, 2022
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            Hi, I had enrolled for Data Science Job guarantee program on June 24th and post orientation class on June 29th 2022 I had requested for refund .However, sales representative( Aravind) from simplilearn didn't direct me to request for refund in portal and only with the help of customer care, I logged ticket 01284071. Please cancel my enrollment and cancel my credit card transaction.
            Aug 13, 2022
            Complaint marked as Resolved 
            Simplilearn customer support has been notified about the posted complaint.
            Verified Support
            Jul 12, 2022
            Simplilearn Customer Care's response
            Hi Melby, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
            I have shared my contact details and not sure whether simplilearn customer service executive are empowered to handle or take decision on refund as they are sending same message again and again.
            Melby's [Complaint's author] reply, Jul 22, 2022
            Email address is not valid [protected]@simplilearn.com.
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              P
              pandamca
              from pune, Maharashtra
              Jul 5, 2022
              Jan 31, 2023
              This thread was updated on Jan 31, 2023
              Resolved
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              Resolved

              Address: pune

              I have paid the amount but classes not started since 2 month, i have paid 42000 and they are not refunding my money and asking me to swap with other course.
              Apr 8, 2025
              Complaint marked as Resolved 
              Simplilearn customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2022
              Simplilearn Customer Care's response
              Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
              Verified Support
              Jul 11, 2022
              Simplilearn Customer Care's response
              Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
              Verified Support
              Jan 31, 2023
              Simplilearn Customer Care's response
              Hi there, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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                C
                Candy@8888
                Jul 3, 2022
                Resolved
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                Address: Kanpur

                I got a call from Simplilearn they offering me course of blockchain technology with discount but from my end I only earn 2k per month and over 15k only any company can give you loan but they applied loan but I talked them many time that I can't able to pay emi but they force me to pay emi please help me out
                Aug 8, 2022
                Complaint marked as Resolved 
                Simplilearn customer support has been notified about the posted complaint.
                Verified Support
                Jul 05, 2022
                Simplilearn Customer Care's response
                Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                  H
                  Harry Agyemang
                  Jul 1, 2022
                  Resolved
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                  Address: Virginia

                  They’re fraud. Won’t tell you anything about a week trail and will not be able to contact the person who registered you. They make it seem the number they register you with is their number meanwhile it’s not. Very difficult to get hold of them, no one to contact when you’re facing a challenge. And will lie to you that one of their offices is in USA but there’s no office to reach out to in US. I pray no one I know fall victim to them like I did and please find a school or bootcamp that is honest to work with.
                  Aug 9, 2022
                  Complaint marked as Resolved 
                  Simplilearn customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 05, 2022
                  Simplilearn Customer Care's response
                  Hi Harry, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                    F
                    farouk slim
                    Jun 30, 2022
                    Resolved
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                    Not honest at all, they didn’t tell me any thing about the week trial.
                    First I bought Digital Marketing Specialist course . A day after, I realised that they were offering Post Graduate Program in Digital Marketing with Perdue University. I contacted them to see If I qualified to do the 2nd certificate since my background wasn’t at all related to the marketing nor the businessfield . They convinced me that it would be easy. When I asked to cancel the first course, they told me that I could pay fully the 2nd course and I got the first one as free. I replied that I wouldn’t be able to do the two courses simultaneously. Then I asked for an extension of the subscription.
                    I started learning the 1st course, I complained about the accent of the teacher (respectfully English with a very pronounced Indian accent)
                    Afterward, my wife was facing a very difficult delivery due to a complicated pregnancy period. I made many requests to suspend my subscription or extend it. No one answered.
                    And Now My subscription is inactive.
                    I have paid 2 k USD for nothing
                    Aug 6, 2022
                    Complaint marked as Resolved 
                    Simplilearn customer support has been notified about the posted complaint.
                    Jun 30, 2022
                    Updated by farouk slim
                    Not honest at all, they didn’t tell me any thing about the week trial.
                    First I bought Digital Marketing Specialist course . A day after, I realised that they were offering Post Graduate Program in Digital Marketing with Perdue University. I contacted them to see If I qualified to do the 2nd certificate since my background wasn’t at all related to the marketing nor the businessfield . They convinced me that it would be easy. When I asked to cancel the first course, they told me that I could pay fully the 2nd course and I got the first one as free. I replied that I wouldn’t be able to do the two courses simultaneously. Then I asked for an extension of the subscription.
                    I started learning the 1st course, I complained about the accent of the teacher (respectfully English with a very pronounced Indian accent)
                    Afterward, my wife was facing a very difficult delivery due to a complicated pregnancy period. I made many requests to suspend my subscription or extend it. No one answered.
                    And Now My subscription is inactive.
                    I have paid 2 k USD for nothing
                    Verified Support
                    Jul 05, 2022
                    Simplilearn Customer Care's response
                    Hi Farouk, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                      Darshan Sonawane
                      from Nashik, Maharashtra
                      Jun 30, 2022
                      Resolved
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                      Resolved

                      Refund of rest amount

                      Address: Nashik

                      Dear Simplilearn Team,

                      I appreciate you for refund of my 2nd invoice(INVOICE# SSPL1998939).

                      But at the same time I had paid 10500/- which is 1st invoice (INVOICE# SSPL1994661) its been 3 months now its not initiated as my learning consultant and customer executive is always saying once after initiating 2nd invoice we would initiate 1st invoice that is of 10500/- . Its been totally 3 months now just procrastinating...
                      +2 photos
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                      Nayak N
                      Jun 29, 2022
                      Jan 31, 2023
                      This thread was updated on Jan 31, 2023
                      Resolved
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                      Resolved

                      Live Class is not available

                      Hello Team,

                      I have enrolled Azure security engineer course in the month of January'22. It has 4 courses
                      1. Self learning - Fundamental
                      2. Live Class - Azure Administration
                      3. Live Class - Azure Security Engineer
                      4. Live Class - Capstone project
                      From the above topics i was able to complete only one live Class - Azure Administration.

                      Now schedules are not available for the rest...
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                      S
                      Shiva shankar sriraman
                      from Chengalpattu, Tamil Nadu
                      Jun 28, 2022
                      Resolved
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                      Address: No 5 second cross street vedhantham colony

                      Iam shiva shankar.I booked a course on simplilearn on January and asked for cancellation of course from simplilearn on 13th February.For the first month you took my emi of 7000 and from the second month you took 15000 instead of 7000 emi and told that you will adjust next month for whic I didn't agree.you didn't repay it and breached code of conduct.you also tortured me to pay emi next month through phone calls.I haven't took up the course.I already have paid 20000 If anyone makes any harrassment calls to me I will file criminal lawsuits against you and the concerned managers.I haven't taken your money nor have taken course.withdraw my loan amount from simplilearn.Dont cause common people agony for your greed.Many have committed suicides because of organisations like you.Dont ruin student's life.
                      Jul 30, 2022
                      Complaint marked as Resolved 
                      Simplilearn customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 29, 2022
                      Simplilearn Customer Care's response
                      Hi Shiva, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                        I
                        indrani dwivedi
                        Jun 28, 2022
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                        I am Indrani Dwivedi I was enrolled for the PG program of simplilearn. I enrolled on 23 May and asked for refund on 1st June Nobody told mention the refund policy nor any detail regarding the course they didn't mention anything to me. When I asked then for the refund they took 25 days to create ticket and never mentioned refund policy. There is no one in my family who is earning and I am not capable of pay 1lakh 79thousand to propelld (EMI partner) . My father is a hear patient he can't work and my mother is a housewife. I have lost my job that was the only source of income in my family. Please understand my financial problem and help me in cancellation of my loan. I spoke to the customer service n number of time but they aren't helping me with the solution. They are denying my refund request everyday and not understanding my financial problem. Please help me in resolving this issue
                        Jul 30, 2022
                        Complaint marked as Resolved 
                        Simplilearn customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 29, 2022
                        Simplilearn Customer Care's response
                        Hi Indrani, we've initiated the refund. Please check your inbox for our email confirming the same and stating the relevant details. Do reach out to us at [protected]@simplilearn.com for any further concerns.
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                          indrani dwivedi
                          Jun 28, 2022
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                          I was enrolled in PG Program by Simplilearn but I didn't attended any single lecture nor I attended any live class. I am asking for refund they aren't providing me refund. I am not financially capable to pay 1, 790000. I have created many tickets but they aren't responding me nor answering my call they aren't replying me. Please help me in approving the refund from simplilearn as soon as possible.
                          Apr 21, 2025
                          Complaint marked as Resolved 
                          Simplilearn customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 29, 2022
                          Simplilearn Customer Care's response
                          Hi Indrani, we've initiated the refund. Please check your inbox for our email confirming the same and stating the relevant details. Do reach out to us at [protected]@simplilearn.com for any further concerns.
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                            Anand k.v
                            Jun 28, 2022
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                            Had a very bad experience from simplilearn team. On 10th june i have enrolled for the aws cloud architecture course on the promise from the simplilearn staff that there have a evening week day batch starting from 13th june. And also they mentioned and give me a confirmation that mentioned I can cancel the course if iI am not interested after attending few classes. But there was no evening week day batches starting from 13th june. son got cheated at the first place, so I have register for the next week week day evening (20th june 2022). After throughly checking the syllabus and enquire with few connections i understood they are not go for the portioned that i precisely want in more. So on 15th june I planned to cancel the course and call the simplilearn staff and express my intention, But that timethey force me to attend atleast one session then cancel. I belived their words. So I have attended my first session on 20th june and on the next contact the simplilearn to drop my course. But their response are very painful. they said as i pass one week after enroll the course I cann't cancel the course anymore. But in their policy that i got through their mail regairding course cancellation didnt mentioned a anything like that boundary. They are the one force me to cross that one week boundary by asking me to attend atleast one session. I dont know what to do. Its more like they force me to take their service eventhough i dont want by having money, that they promise to refund. At first place I dont know that simplilearn is institute like this. I have joined the course through EMI scheme. the total course fees is Rs.28000, I have completed my first installement. If simplilearn want that they can take that amount, that I will consider as my mistakes of trusting simplilearn staff's words, and let me cancel my EMI. All the evidence of the mentioned have with me as Whatsap chat and call records. If any simplilearn can understand this as your mistakes, then let me cancel my course. Because there have no mistakes happened from my side. All the things that i have done is according to your own staff guidence, then how could not eligible for the refund. let me know atleast this.
                            +1 photos
                            Simplilearn customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2022
                            Simplilearn Customer Care's response
                            Hi Anand, we've initiated the refund. Please check your inbox for our email confirming the same and stating the relevant details. Please note that this may take up to 45 business days for the completion of loan cancellation and NOC.
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                              SailesjK
                              Jun 28, 2022
                              Jan 31, 2023
                              This thread was updated on Jan 31, 2023
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                              Resolved

                              Address: india
                              Website: www.simplilearn.com

                              I was sold the Saleforce course in March 2022. It was due to start in May 2022 so did not mind the advance registration. I booked my holiday just before so I could attend the weekend course without missing any weekends. On the day of the first day I logged into my laptop at 4.00am.. I waited for just under 1hr, but course had not began. On their web portal the course was showing as cancelled. No dates to show when it will restart. I have chased up several times about the start of the course. all I get is someone pointing me to the video of the classes. I enrolled as wanted to sit on an online live class. I also have been advised I cannot get a refund. I have queried why the course was sold to me in advance. Upto now still no realistic help from their advisers.. I am deffinately not happy with this company. I feel as I have been scammed. The Company s based in India so nothing much I can do for now. They have taken over £1000 from me and not willing to refund it even if it is their fault.
                              Mar 26, 2025
                              Complaint marked as Resolved 
                              Simplilearn customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 28, 2022
                              Simplilearn Customer Care's response
                              Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                              Verified Support
                              Jun 28, 2022
                              Simplilearn Customer Care's response
                              Hi there, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                              Verified Support
                              Jan 31, 2023
                              Simplilearn Customer Care's response
                              Hi there, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
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                                Anand k.v
                                Jun 27, 2022
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                                Fake course cancellation and refund scheme provided through mail

                                I had a very bad experience from simplilearn team. On 10th june i have enrolled for the aws cloud architecture course on the promise from the simplilearn staff that there have a evening week day batch starting from 13th june. And also they mentioned and give me a confirmation that mentioned I can cancel the course if iI am not interested after attending few classes. But there was no evening week day batches starting from 13th june. son got...
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                                Aruna Ammasi
                                from Dharmapuri, Tamil Nadu
                                Jun 27, 2022
                                Resolved
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                                Resolved

                                Address: Sonnampatti vill, Hanumanthapuram po, Palacode TK

                                I'm Aruna and struggling to cancel my course ID from past 3 months. I was unable to pay the EMI and impossible, because I'm jobless and my mom is suffering from cancer and she's 4th stage. I was unable to pay the EMI and already attached documents via mail. Please consider my critical situation and cancel the course. Because getting calls and Torchure from loan department. But you people replying policy policy. Please cancel the course...I can't tolerate those things ans handle the situation also..
                                Aug 7, 2022
                                Complaint marked as Resolved 
                                Simplilearn customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 28, 2022
                                Simplilearn Customer Care's response
                                Hi Aruna, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
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                                  Praveen K Radha
                                  Jun 25, 2022
                                  Jan 31, 2023
                                  This thread was updated on Jan 31, 2023
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                                  I enrolled in a cloud architect course in Simplilearn in November 2021., but after that, I got a job abroad, then moved abroad, and also inform the same to Simplilearn team they did not respond, then I was a little busy with my immigration process, so I didn't get the time to further follow up. now am abroad here salary issue and lots of money problems that happen and due to that, I have not got the money to pay the emi that affects my cibil score. I was already discussed with the same propelled team, they told me they need course cancelation mail from Simplilearn .without that mail they can’t do much more, so I have raised several tickets to stop the course and emi with my reason. But I received an irresponsible response from the Simplilearn team, still, I have not started the course and have not downloaded any materials. because I didn't get time to join the class on this current country’s work schedule and work environment it’s different from India, I can’t continue the course. So please stop this course, refund my money and cancel my loan.
                                  +1 photos
                                  Jan 31, 2023
                                  Complaint marked as Resolved 
                                  Simplilearn customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 26, 2022
                                  Simplilearn Customer Care's response
                                  Hi Praveen, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll get in touch soon to address this.
                                  Jun 27, 2022
                                  Updated by Praveen K Radha
                                  Hi, I have shared the details in your mail-id, please acknowledge once it is received .
                                  Verified Support
                                  Jan 31, 2023
                                  Simplilearn Customer Care's response
                                  Hi Praveen, we will not be able to provide a refund since you're not eligible as per our policy. Feel free to reach out to us at [protected]@simplilearn.com for any other concerns.
                                  Did they approve the loan cancellation and refund ?
                                  Hello Simpli learn,

                                  This is regarding my post graduation course,
                                  I would like to cancel my course and stop EMi for the same.
                                  Me Nidhi Ashtikar and Shubham Thaware have meet with an accident due to whil I was unable to continue the course and now we are jobless.
                                  I haven't attend must classes also which classes we attended are just vanished from our heads now. It will be great if you are just stop our EMI because from next month we will not be able to pay the EMI our saving are finished and it's not possible to continue EMI now.
                                  It will be get if we receive complete refund or attest half refund because we don't have money to survive.
                                  Please helpbis in this matter.
                                  Requesting positive reply from the team
                                  Thank you
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