Simplilearn Complaints & Reviews

I have had the most terrible experience with Simplilearn. Once you pay the amount, they dont care about anything.
It has been 2 months since I paid the amount (3rd May) but the PMP membership & exam voucher codes have still not been shared. I missed my company target and my performance rating and bonus have been compromised due to Simplilearn. The helpdesk and online support are a joke. There is no response on open tickets.

When asked for refund, the account manager Mr. Permjith stopped talking my calls.

I was approached by sales team of simplilearn and was offered a course in Digital Marketing alongwith finance from propelld .Though i was not so inclined in taking the course as i was not convinced with the content. I informed the sales agent that i am very well aware and familiar with digital marketing and looking for a professional course and not a beginners course to which i was informed that its an advance course specially for people who are already experienced in digital marketing and was offered a trial run also i had specifically requested them not to initiate my course before Diwali 2022. But the sales agent named Nandini Shukla asked me to enroll immediately and informed me that i can start my course whenever i want and my course duration will start once i begin with the course. After enrolling she called me up to check out the initial intro and let them know if there is any change required. As i was busy on a project i could not check it out and when in actual i went through the content i realised that it is for the very beginners and not just that the content of the course is completely outdated and almost 5 years old.
I called up the sales agent and asked her to cancel my course to which she told me now i cannot cancel the course as 15 to 20 days have already passed. To my surprise she disconnected the call, after couple of days i received a call from their survey team and as i informed them about the same, the offered to provide me with a solution in a weeks time. After a weeks time i called them up again to no one answered. After another few days i receive another call from a lady named shipra, telling me that she is my relationship manager, she asks me why am i need going through the course, to which i again explain her everything and again she tells me she ll come up with a solution of either getting me enrolled to latest course or she ll see what can be done and provides me with her number . After a weeks time i called her up, she informs me that she is on holiday and will be back in a weeks time.
I call her up after 10 days she is still on holiday and disconnects my call saying call up after a month and later blocks my number.
By this time i had raised couple of tickets and tried calling them up on their customer number and after explaining the whole situation either the call disconnects itself or they cant hear my voice.
During my latest and last few conversations with the grievance team member named Nibesh, earlier after alot of apology mails he agreed to everything and again offered me to enroll to latest course or any other course or also i can enroll someone else basically my nephew to the course, to which i agreed. But again they backed off from their promise, later on informing me that if i enroll someone else they wont provide any certification on their name and when i asked to them update their content on digital marketing with latest material (content)and enroll me to it, they disagreed to it as they will not be changing their outdated content.
finally i am left with no other choice, either they refund all my fees or i ll be forced to approach consumer forum.
(date of enrollment : 7th september 2022) earlier i was told its a one year course later i was informed its a 330 days course and i can begin it whenever i want and as i had asked for a professional and advance level course, just to pass their refund time they intentionally enrolled me a month before i could start the course and when i realised its a completely outdated content and of no use to any one, i was informed that my opting out time is over and since then instead of resolving the issue they have been delaying it so as just to pass on the course time and their different teams are involved in the whole scam.)

I have been trying to reach out to Simplilearn on the invalid exam voucher provided for PMI certificate program (course has been completed).

I issued the ticket on Simplilearn’s platform on 23rd Jun, while receiving the system’s auto reply saying that they’ll get back within 10 hours, there is only dead silence (27th).

Calling, reaching out to account manager, updating the ticket - nothing works.

Is this a scam? If not, I’d expect a resolution ASAP. The ticket number is: #01829289.

I've spoken with my simplilearn learning coordinator( Mr. Shouvik Chakraborty) about quitting my running course numerous times, but I've never received a satisfactory response. Students have the right to withdraw from a course at any time, and institutions cannot compel them to do so. From the beginning, I was saying that this could not be done by me, but they kept telling me to keep going because it is a job-guaranteed programme, and if you do not get the job, the money will be returned, and you just keep paying the EMI and all that. I was also not made aware of the 7-day refund company policy before. They never told me about this. But I already shared my genuine problem. I'm unable to pay my additional EMI payments because I have resigned from my current job also due to my marriage and my inability to prioritise my studies. I am unable to dedicate enough time to study due to my marital situation and some personal concerns.

I have requested so many times for discontinue or cancel my course and to provide me the letter of cancellation or A cancellation confirmation email in order for my EMI and loan to be terminated. I keep getting calls and texts from finance asking me to pay EMI continuously, which is really aggravating. But I have not gotten a satisfactory response from the institute/Simplilearn support team, as I'm not going to continue on this path, so why should I pay this money that is important to me?

In order to stop my ongoing EMIs, the finance company further advised me to provide a letter of cancellation from the institute. If the institute gives any confirmation of cancellation, my loan will soon be cancelled. But Simplilearn, however, treats me extremely carelessly. I have also raised the query ticket many times in the LMS portal, but no satisfactory answer or solution has been provided yet. However, we don't wish to receive refund-related responses. We don't want any refund or amount that I have already paid through EMI; I just want to quit or cancel this course and stop my further EMIs, which will not be paid by me because of my financial issues.

Please understand my situation and provide a solution. (Cancel a letter or Email from simplilearn.)

I had enrolled with a SImpliLearn for their ITIL Certification,
The marketing guys from Simpli learn promoyted their course by saying that they give you 100% Money back garuntee. In which they promised that Simpli learn helps their students with a Second chance if they fail in their exam. Also they mentioned that they will refund the entire money back in case the candidate is unable to get through the certificate.
The same...

We sent multiple emails for registration cancellation but no response from the staff and management

I have completed six month of full course but from last two month not receive a single call from anyone. I have called many times to representative but he is left the job. The representative provide me the assurance of guarantee job after 6 months but now more than 8 month are completed. I request to please intervine in this matter and help me out from this scam as soon as possible. Also cancelled my loan every month they are just deduct 5600 from my saving bank account. Now I don't want to continue this course anymore please provide me the refund of amount whatever I was paid to the company. I have attached written proof also in below section.

Regards
Ankit dhavle
Mob no. [protected]

Because of the simplilearn fake promise i lost my career. I am 53+ years experience of workings employee. I felt in a trap of simplilearn saying job guarantee program. they just brainwashed me to takeup the same course which only worth 54000rs. for the same content they have charged 1.68L by saying job guarantee. i have completed again this certification. Now they are not kept their promise. Till date they not provided a proper service which...

I am Chelimilla Ravi Kumar Hyderabad, and I were seeking a job when I came across an advertisement for Simplilearn on various social media platforms. The advertisement claimed to offer a 100% job guarantee program with the cost of RS. 198000/- within 6 months with seven certifications. If not the total amoun t will be refund. Intrigued by the program, I booked an appointment to learn more.
After speaking with one of the agents, I were...

I have purchased course in aug 2022
they have not good course
they not teach good and not said anything
they not answer anything
just tell attend lecture
i request them Jan 2023 refund money but they don't respond anything they hesitate me
they don't give any answer
they don't pick my call or does not reply me on email
please help me refund

Hi, when last year march 2022 I enroll Data Science job guarantee program, the learning caunslate kavitha.B (mon no - [protected])said me that If we can't get you a guaranteed job up to 500000 per year, we will refund 100% and my career service validity was 11 nov 2022 to 11 may 2023 now its completed. I fulfill all term and condition now I am legal to refund my money
Now I raise ticket for refund then they say in reply that hmm will...

My career services are over and now i need my money back. i need each and every single penny back
1. I cleared aptitude test and deposited fee for Data Science Job Gurantee Program but without my knowledge i was enrolled for post graduate data analyst program. proof attached
2. I was told that 500+ fortune companies are going to come for placement but not even a single fortune company came and simplilearn has not conducted even a single interview in any company in these 6 months.
3. The portal provided by simplilearn is doing fraud. Simplilearn has no control over these frauds and making to be part of this.
4. I was promised that all the classes will be conducted on weekends but now all these are conducted on weekdays which is against the policy.
5. Whenever i raise the ticket I don’t get any call back or proper response from them.
6. I was told at the time of joining that there are no hidden terms and conditions but now at the end of the course they have introduced 11 projects which are compulsory and not possible to complete in 1 month as 1 project takes atleast 7-10 days. proof attached.

I joined the Job guarantee data science career bootcamp on November 2022. Had a cohort change in Feb 2023.

It was communicated to me that the course would prepare me for a career advancement with a guaranteed job. This was also provided to me in written by the Simplilearn team. But now their T&C in the dashboard has changed (Attaching the screen grabs of both below).

Apart from this, the delivery of the bootcamp is pretty pathetic and even after multiple deliberations, nothing seems to change. The curriculum is incomplete, outdated and the minimum quality expected from faculties are also not met.

I am aware of the 7 days refund policy. But during the initial stages, when I was seeing discrepancy in promises and delivery, Simplilearn POCs verbally communicated to me that I can stop whenever I want and refund can be initiated.

Previous batches are not getting anything out of the course.

Now, I don't see any value in continuing this course. It kind of feels like a scam . Raised requests but got unsatisfactory or no responses at all.

I am good to let go of the amount I have paid as EMIs till now, as I feel asking for full refund would be unfair to the Simplilearn. I request to kindly stop EMI auto debit from June 2023.

I opted for change of course for Simplilearn, however they have not refunded amount. Requesting for refund of amount from Simplilearn...

Im looking to cancel loan request. Please refer to your loan application CL02559171 for a loan facility from NDX P2P Private Limited (Liquiloans)
made through SIMPLILEARN

This Simplilearn have people who will run every 3 months and hire new assistance for the students who will not have any knowledge any query we call they ask us to do what they know.
money making institute.
Nothing else they could provide.
all are taking paid service from other webiste.
i need my money back or give me other course.

Simplilearn is a scam, they scamed with a course on July 2021, I had tried to settle it for long, but when I post the complain on cad/ nac consumer complaint department the sales executive who had sold me the course in order to demolish the proves, but the didn't know I Allredy saved those screen shots now deleting there mail they are proving themselves as fake/ scam, I will post all the details on every posible website and pages possible, i will proceed with this case in consumer court I send all the details of the case Allredy to the wbcad/nac department . I won't stop untill I get my justice, you can't scam Indians and take way our money .I won't stop I will not stop if required I will post everyday . In this website along with all the proofs I have

1) Am Registered To Aws Cloud Architect On 26th July 2021 Under Your Sales Executive Annaya Rajan
2) At The Time Of Registration She Didn't Let Me Go Through The Terms And Conditions Properly But Make Me Sign In To The Account In Hury While She Is A Telephonic Conversation With Me 3)She Hide Refund Policy S And Swapping Policy's From Me
4) Portal Isn't User Friendly Even Class Registration
Is Also Tricky
The
Portal Is Full Of Bugs And Tecniqual Issues
5) Am Not Notified About The Procedure O[censored]nlocking
The Exam Voucher Prior To Assigning To The
Program
6)Nither Notified About The Project Submission
Criteria 7) Self Learning Videos Are Old And Easyly Available On Internet
8) Although Promising For A Master's Program The Course Meterials Are Very Basics Only,
9) Instuctures Are Not Worthy Nither They Pay Atention To Every Student Equally 10) No Exam Assistance Or Mentors Are
Provided As Promised
11) For Even A Small Enquiries I Nedd To Knock Door To Door
12)In Lms Portal We Have Arya Which Does Nothing Just Provide Some Mechanical
13) At The Time Of Addmission Am Not Acknowledged About The Fact That After Even Paying 45000rs I Have To Pay Separately For Using Different Apps
14)I Told Them Reapetedly About This Problems But They Never Pays Any Atention My Tickets Remains Un Aswered
15) Finally They Agreed To Swap My Course With Digital Marketing But They Are Not Providing Exam Tickets Nither They Are Providing The Exam Voucher Nither They Will Give Me Any Internships
And Even I Have To Pay Separately For Running The Apps So Why Am Paying 45k?
16) Becouse Of Them Am Going Throw Cardiac & Psychological Issues Nither Am Able To Continue My Studies I Want My Refund Back .
17 They Have Doses Of Hidden Policy They Won't Tell You At The Time Of Purchase This Bastards Are Hackling Me Since 2years, I Even Pleeded To Liquiloans She Was Ready To Cansel The Loan But Simplilearn Coldly Rejected My Peetition And Told Her Why Did She Sharing Internal Ids With Costomers.
If We Raise Any Tickets Then Have To Wait For 12-48hours For Getting Any Feedback, The Sales Executive Ananya Just Vanished,
What Do You Rascals You Just Take Away Our Money And Vanished,
They Pay No Attention To The Students Some Times Few Classes Always Rescheduled And Never Happens, You Have To Wait For 2-3hours For Getting Answered Their Helpline Number All Was Stay Busy, I Am Done I Want Justice
I
Few Weeks After Purchasing I Came To Know That Sales Executive Won't Help Me Any More If I Wanna Know Anything I Have To Raise A Ticket, They Had Dozens Of Hidden Policys They Don't Let You Know Prior To Purchase, You Have To Pay 45000 Rs Then Separately For Using The Application To Complete The Projects, they put down, y refund showing therH.S.R. .
17) as soon I complained against them annanya.[protected]@simlilern.net my sales executive had deleted her gmail account in order to damage the evidanses, am requesting every one to take action against them through gov nac portal .

Simplilearn is a scam, they scamed with a course on July 2021, I had tried to settle it for long, but when I post the complain on cad/ nac consumer complaint department the sales executive who had sold me the course in order to demolish the proves, but the didn't know I Allredy saved those screen shots now deleting there mail they are proving themselves as fake/ scam, I will post all the details on every posible website and pages possible, i will proceed with this case in consumer court I send all the details of the case Allredy to the wbcad/nac department . I won't stop untill I get my justice, you can't scam Indians and take way our money .I won't stop

I have just registered with Simplilearn 2 days back on 19th April for a 'Professional Certificate course in Data Science'. The Salesperson committed false things about the course:

1. They have claimed the course will cover topics through live classes from IIT-Kanpur professionals. However, during orientation, i.e. after paying the fees, they mentioned only 3 out of the 8 topics will have live classes, for rest all, only self-paced videos will be shared, which makes the course redundant.

2. There is no communication from IIT- Kanpur, besides, there was a person named Kunal when asked also confirmed he is calling from IIT- Kanpur, but it actually wasn't true.

3. They have created a fake email id in the name of Indian Institute of Technology, Kanpur (ifacet.[protected]@gmail.com) to send to candidates to make it appear they have received it from IIT-Kanpur. Though actually, it is a fake ID just created by them.

4. I have been trying to reach the Sales person, Bismaya Pattanaik since 20th April, the next day after paying the fee & attending the orientation programme- post realising that I have been cheated by mis-selling about the course. He has not been responding to my phone call or messages since that day.
I have been asking for a refund and no one is responding to the same.