| Address: NALANDA 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru - 560102 |
I have just registered with Simplilearn 2 days back on 19th April for a 'Professional Certificate course in Data Science'. The Salesperson committed false things about the course:
1. They have claimed the course will cover topics through live classes from IIT-Kanpur professionals. However, during orientation, i.e. after paying the fees, they mentioned only 3 out of the 8 topics will have live classes, for rest all, only self-paced videos will be shared, which makes the course redundant.
2. There is no communication from IIT- Kanpur, besides, there was a person named Kunal when asked also confirmed he is calling from IIT- Kanpur, but it actually wasn't true.
3. They have created a fake email id in the name of Indian Institute of Technology, Kanpur (ifacet.[protected]@gmail.com) to send to candidates to make it appear they have received it from IIT-Kanpur. Though actually, it is a fake ID just created by them.
4. I have been trying to reach the Sales person, Bismaya Pattanaik since 20th April, the next day after paying the fee & attending the orientation programme- post realising that I have been cheated by mis-selling about the course. He has not been responding to my phone call or messages since that day.
I have been asking for a refund and no one is responding to the same.
May 29, 2023
Complaint marked as Resolved
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2023
Simplilearn Customer Care's response Hi Kritika, that's not what we like to hear. Please share your registered contact details at [protected]@simplilearn.com and we'll check this out.