| Address: # 53/1 C, Manoj Arcade, 24th Main Rd, 2nd Sector, HSR Layout, Bengaluru, Karnataka 560102 |
I am writing to inquire about a recent refund I was promised by your company that amount of 93399.67, i.e, 24th January'23 was credited. I was told that the refund would be credited to my credit card, however, I have checked my bank account and I have not seen any amount credited as a refund. I also attached my statement along with this email which is not increased by 93, 399.67
My refund ID is 23551.
I would appreciate it if you could provide me with more information about the refund.
I would also like to know what steps your company is taking to ensure that the refund is credited to my account as soon as possible. If there have been any issues or delays with the refund process, I would appreciate an explanation of the cause and an estimated timeline for resolution.
Thank you for your time and assistance. I look forward to hearing back from you soon.
Sincerely,
Ramya. Damarla
Apr 29, 2023
Complaint marked as Resolved
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2023
Simplilearn Customer Care's response Hi Ramya, that's not what we like to hear. We have your details and we are looking into this and will get in touch with you soon.