Simplilearn — Data Analytics Course

I want to complaint against the concerned person I'm in contact with and regarding self learning lessons. She didn't provide me the entire information before enrollment and now when I told her the issues I'm facing regarding my self learning classes, I'm not getting help on time regarding my learning problems. Also there are not enough morning batches. I have to wait for 2weeks to enroll in a morning batch...when I explained everything this to the person I'm in contact with, she didn't even listen and keeps on the argument by saying stuff which was irrelevant. Also she did said some other things like after the course you need the upgradation from us only, is this a some kind of warning she is giving to me?...I want to discuss this with the higher authorities. Please connect me with someone who can help me