[Resolved]  Simplilearn — PMP Exam Voucher

Address:Bengaluru

This is regarding the PMP Exam Voucher Order ID CSTM_HN9JKAW05AV dated 9th October 2023, it was sold with the assurance of a one-year validity. However, I recently received communication indicating that the voucher expired on 7th January 2024. This voucher was sold by your executive, with a promised one-year validity, as confirmed through WhatsApp messages and calls. I would like clarification on why the voucher was sold with a one-year validity when it expired in less than three months.

Why voucher was sold with one year validity when it was expiring in less that 3 months?
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Mar 5, 2024
Complaint marked as Resolved 
Issue resolved. Got the voucher extension
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2024
Simplilearn Customer Care's response
Hi Faisal, get back to us when you can with your registered contact details. We're keen on addressing this.
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Hi, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com, and we will contact you soon.
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