I can not get a hold of anyone from customer service for straight 7 days a week, but you can get connected to a salesperson right away. How funny is that? I have a question/resolution request and I can not even find any person to talk to. Their voice answering system and routing are a joke. It says always you are the 2nd in line, and when you are the 1st in line, the voice system forwards you to the voicemail. It's a common trick they are playing to make you get tired and stop calling them! I will not let this one go and do my best to go viral on them. They may know the coding and IT stuff, but they are not aware of the power of social marketing and bad influence and user experience on their sales tactics. Game on Simplilearn, you will simply learn this the hard way! Was this information helpful? |
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