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Simplilearn

Simplilearn — False commitment and bad service

I have been committed by Praveen Kumar following:
1) Simplilearn labs will not have restrictions and limitations. Later it was found that even basics were not working. Escalation had happened to Koyel Chowdhury, but no formal communication happened.
2) I was committed evening batch would come from 8th August, but later I have been asked to join 15th Aug batch. Delay was not accounted for.
3) BAD SERVICE - Praveen Kumar had stopped responding after we escalated LAB problem i.e. 2 August. Even today i.e. 19th Aug, I have not heard from any SimpliLearn representative.
4) I was committed for 2 complimentary courses, I have whatsapp proof but now there is no response from Praveen. Despite email to his official emails.
5) Me and my friend was committed AZ 300 and AZ 301 self learn classes for life long as complimentarty but nothing has happened so far.
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We're sorry to hear about your experience. We want to try our best to make things right for you. Could you please fill in your details here bit.ly/simplisupport or email us at [protected]@simplilearn.com so that we can check the case and work on it? We will do our best to help you resolve this issue.
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I am Dheeraj Puri and can re reachable at [protected]. Why there is no call back, I had also tried to escalate through your chat support.
There is no escalation matrix on your website.
I have joined 15 August AZ 104 batch and was dealt by Praveen Kumar. If I don’t hear from you I have to take next level of action on social media.
Reply
Hi Dheeraj, we've sent an email addressing this issue. Please check & feel free to reach out to us at [protected]@simplilearn.com for any further concerns.
Reply
Hey there, we're keen on addressing this, do share your registered contact details so we may take this forward.
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