[Resolved]  Simplilearn — Issue with EMI Refund.

Address:Simplilearn Solutions Pvt Ltd. NALANDA 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru - 560102, Karnataka, India. Call us at: 1
Website:online teaching website

Hi,
this is bhalke aravind i have raised the ticket for refund, but not getting it, i have paid at 29th june and ur team was promised me that i[censored]r not satisfied with training u can cancel it, now they are saying that after 7 days it will not cancelled. See 29 th paid date and 5th welcome class ( introduction class) it's almost 7days ( 29th to 5th ) just i have completed wel come class with full disturbance and next i called to mr .Srikanth and informed every thing what i have faced, he said it was network issue no problem it was only introduction class, the classes will good . I said ok lets see . Its was 7 days completed . And the class is from 9th means 11th day 1st class and it was taken 45 mins to start and it's full forieng english and am raising hand that am not understanding please teach slowly, its very hard to understand, but no replay and class was completed . Next day informed to srikanth its was very difficult to understand me pleas cancle the course. because its very hard earned money for me so please cancel. He said that listen today's class we will talk tomorrow . And 12days was completed . i have listend class and i have the same issue, so i have decided to cancle . Am asking to cancel means now they are saying in 7 days it will be canceled . In between i have spoken with his manager she was a lady and she said think one day sir after day whatever your decision we will go with it . Now am getting mail that it will not be canceled . U asked proof i have some whatsapp chat am sharing but our conversation was completly oral i have not expected that i will face this problem. And from my account while registration 59rs was deducted i have asked for this also but till now i havenot got rite answer for . After all this how i should belive u and move with u . So thanku for your service and please refund it and am trying from past 2 months there is no response its worst and they do fake promisses. my case handling by (SAMITH BAKTHA SIR) . Find the attached file .
Regards,
b.Aravind
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Oct 27, 2022
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2022
Simplilearn Customer Care's response
Hi Aravind, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com, and we will get in touch with you soon.
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