[Resolved]  Simplilearn — Misdirection of certification

Address:

NALANDA 53/1 C, Manoj Arcade, 24th Main Rd, Sector 2, HSR Layout, Bengaluru – 560102, Karnataka, India

Hello. I started doing "Social media foundations" course on Simplilearn on 26th of july and got a free access to all of the lessons. After the completion of all the lessons, I was asked to pay 499/- in order to receive certification. After I paid the said amount, I was redirected to the page which said I need to complete the course 85% to access the certificate, which can only be done through upgradation course and the course I did, was only 70% of the whole. For the upgradation course, I'll have to pay a different fee.
The refund policy states, only 25% or less course need to be consumed in order to plea for refund.
I consider this as a misconduct, since the course lessons were given free access, and when I paid for the certification, I wasn't provided with one. The information for certification requirement was given only after the amount was paid.
I would like to get a refund or the certification for which i paid.