[Resolved]  Simplilearn — Money Scam by Simplilearn

Address:

Gondia, Maharashtra

Hello,

I was contacted by Mr. Aakarsh K J from Simplilearn, who introduced me to their course offerings. While I expressed interest in skill enhancement, I hadn't finalized my decision on which technology to explore. Mr. Akarsh recommended the Data Analytics course, which later turned out not to align with my interests.

I was subsequently connected with Mr. Premjith K, who assured me that I could enroll without any initial payment. He suggested I review the course content, and if it didn't meet my needs, I could cancel it before September 3, 2023. Relying on this assurance, I conducted a thorough self-study of the course materials and concluded it wasn't the right fit for me.

I promptly initiated the course cancellation process via email. Despite adhering to Simplilearn's cancellation guidelines, I received no response from Mr. Premjit or any other representative. This was deeply concerning, as I was explicitly assured of a hassle-free cancellation without financial obligations.

I contacted Simplilearn support on Twitter, explained the situation, and received a robotic response stating that a refund to the bank was not possible. To make matters worse, ICICI Bank informed me that the payment had already been processed to Simplilearn, with deductions scheduled for September 3rd. As the sole earner in my household, I'm facing financial constraints and cannot afford these deductions but I also know that Simplilearn is not giving back that money.

What's particularly disconcerting is that despite repeated requests, they have failed to provide the call recording, whereas I possess the complete transcript of our conversation. During my interaction with Premjith, I was in a Google Meet with a colleague, and Google Meet's transcript function was activated. I have proof as well that I showed to Simplilearn
However, they opted to engage in fraudulent activities, exploiting individuals and misappropriating their hard-earned finances.

I also reached out to several individuals on LinkedIn who held positions at the management level, but unfortunately, I received two responses, although they didn't provide any resolution.

The primary focus of the individuals I interacted with was to quickly fill the vacant seat by making false promises.

The EMI deduction is going to start, what should I do?