[Resolved]  Simplilearn — No link for online classes even after payment

Hi I have enrolled for CSM course and paid for the course. Sales team keep telling me you will get a link for weekend classes on 9&10th April but it never happened. They are unprofessional and their escalation matrix - their managers are simply unprofessional. Their customer care is just there to raise a ticket. They don't know nothing but course schedule, they can't even give you any email or contact person number.
I have wasted my time and money. They are harrasing me by not providing any link to classes.
Please stay away from this Institute. You are simply wasting your money.
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May 15, 2022
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2022
Simplilearn Customer Care's response
Hi Tanya, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we will get in touch with you soon.
Verified Support
Apr 13, 2022
Simplilearn Customer Care's response
Hi Tanya, this is not the experience we aim to provide. Please share your registered contact details at [protected]@simplilearn.com and we will get in touch with you soon.
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