[Resolved]  Simplilearn — refund from last more than one month

Address:Ghaziabad, Uttar Pradesh, 201017

My refund is ID 7812 same was approved[protected] and it is almost one month now and company has not refunded my amount. Called almost 15-20 times in regular intervals. After every second day but no body is able to give me satisfactory answers why my refund is not credit to my account. They always say it was processed but we do not why it is not credited, as comment of transaction is not mentioned in system and every time I need to talk to refund team first I need to connect to customer care/ learning consultant after calling many times and then he will transfer my call to refund department. No direct contact no to refund department and then when you are talking to refund executive on phone, call get disconnected every time when they tell us that fund status is not mentioned here and they try to contact there Seniour but never make it because I don’t know why phone call disconnected and after that I am not able to connect to customer care again on same date.

These people are making fool out of customers and harassing them but not refunding their money and giving excuses which are not acceptable and repeatedly saying the same again and again.

Please help us get my fund.

Refund Id 7812
Neha Srivastava has
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Mar 8, 2023
Complaint marked as Resolved 
Simplilearn customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2023
Simplilearn Customer Care's response
Hi Anup, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [protected]@simplilearn.com and we'll get in touch with you soon.
Complaint comments 

Comments

They are highly unprofessional people as once their marketing is done they will leave you nowhere, they will not answer your calls anymore, they are just extracting money in terms of their fancy course, I did not recommend this fraudster.firstly they will take the emi and huge amount of loan to it, I am seriously feeling cheated.
Simplilearn Customer Care's response, Jan 30, 2023
Verified Support
Hi Bhumika, we'd like to understand this better and help. Please share the issue summary along with your registered contact details with us at [email protected] and we'll get in touch with you soon.

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