[Resolved]  Simplilearn — TT number[protected]

Brief - Requested for refund for business analytics with IIT Roorkee program within 7 days & refund got cancelled without any explanations.Have not attended any classes.
Plus also got fake policies commitment & fooled by the method of payment through the simplilearn representative.

Getting only timelines & no resolution despite of chasing for so many times. This is mentally harassment for me.

Whole scenario -

Got regular calls from “Simplilearn” representative Mr. Kapil Jadhav for Business analytics with the IIT Roorkee PG program.

After getting chased for the program many times, got convinced to just attend the induction class for the program to decide whether to continue the program or not. The Representative told me that no money would be deducted before the start of the program and I can cancel anytime during the induction classes before the official start of the program.
He also told me that once the program will be started only then money would start getting deducted after my consent.

On 16th July 2022, He took my details, shared the payment link and he helped me for the transaction confirmation on call through “ShopSe”. But he fooled me by making a loan amount, in which the first installment was 45K.
I only realised this later that it's loan money which is deducted & now monthly emi would be started one month later during the start of the program.

Just for curiosity I checked the “Simplilearn” website and found that within 7 days only I have to raise a request to cancel the program, or else my money would start getting deducted.

I wanted to cancel that program so I requested a refund on the 22nd of July with the help of the “Simplilearn” helpline representative. After going through the process, He assured me that money will be refunded since I have raised a request within 7 days and no further classes had also been attended.

But on the 29th of July, I got mail that my refund has been rejected. And when I started getting regular reminders by calls and emails about to pay the further pending amount for the program then I got to know that my partial payment was already done by the name of the loan and my refund request had also been rejected on the 29th of July.

Many of these representatives make us fool and make false promises about the program & refund policies and let the common people suffer with their hard-earned money.

Have been following with "simplilearn" customer support team but only getting timelines and no resolution.
I would request you to refund my money back.

All the enrolment transaction details, Refund request details are attached for reference.

Requesting support from “Simplilearn”
Thanks