Singer India — Singer sewing machine promise 1408

Address:

Sy no524/1-6,525,526-1-6,527 madubala village,thataranahalli village, kasaba hobli, Anekal taluk, Bangalore urban Karnataka 562107

I purchased the above machine online from amzon invoice no BLR7-483 dt 30.06.21. As I requested for demonstration a demonstrator by name Ranganath was sent & demonstrated. He had neither behaved to our satisfaction nor demonstrated properly. Anyway, based on instruction manual we started using it. It started giving troubles after 3-4 uses either stiches were not coming out properly or the needle got stuck. I raised a complaint to toll free no[protected] to send a technician other than mr Ranganath, complaint no.KA542189 a few days ago and the person online agreed. I also sent an e-mail to customer care without receiving a reply. But till today nobody has been sent. As it is in the warranty period they have failed in their obligations, I now request that either the machine be replaced or taken back with money refunded
Dasharathi kr,
430, 5th cross tatanagar Bangalore
[protected]