Hi I have been trying to get my lab report. No one is ready to help me out. I got a rupees 12.5k test done today in the morning and I was told that I can get the report on WhatsApp. No one has given endoscopy number. This test was recommended by Prof Mandhir Kumar and I called up hai assistant who spoke very rudely to me and cut the call while I was talking. I called the customer care the lady was so harsh, she did the same. I have my patient id and episode number as well. If I don’t get a call back and my results, I will require a refund for wasting my time. Such a big hospital and this is how you treat patients. If you don’t process my refund, I’ll personally come to the hospital and make my way to get it.
Sir Ganga Ram Hospital customer support has been notified about the posted complaint.
Jan 18, 2022
Updated by devika nangpal Rude staff, still haven’t received my lab results for a test I paid ₹12.5k