[Resolved]  Sistema Shyam Teleservices Limited (MTS) — Activation wrong plan and charged excess bill amount

Address:

Bangalore, Karnataka

Dear Team, My name is Ranjeet Kumar Padhi from Bangalore, Friday (12.12.2014) I brought one “MBlaze Ultra Wi-fi “ devise MDN: [protected] and told the sales Officer Mr. Zabiuallah (Cell: [protected]) very clearly to activate Rs. 444 plan, he has written the same in the form and before activation during my verification call verifying authority Mr. Salman[protected] told that I am under Rs. 999 plan. I told him very clearly to don’t activate the devise under Rs. 999 I require the card to be activated under Rs. 444 plan, also I placed the request to change the plan, request no: 8333825 on 14.12.2014 and complaint number is: DEC/5604 before activation, despite that MTS has activated my data card under Rs. 999 plan. I have been cheated by MTS and enforced to use Rs. 999 plan which I can’t effort. I have raised so many complaints finally they have changed my plan effective 01.01.2015 to 444. But, Still they are not passing any waiver and denied to waive the bill. Pls help me to close this. Waiting for your early reply. Thanks Ranjeet [protected]