Siti Broadband — Amount debited but plan not renewed

I have done the recharge of 582 to renew my rapid broadband plan but till now i didn't got the confirmation message. I called to customer care, they are telling to mail me at the company id. I don't understand why this needs to be done manually.
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Siti Broadband customer support has been notified about the posted complaint.
Sep 14, 2020
Updated by Satyam95
I have done the recharge of 582 to renew my RAPID broadband plan but till now I didn't got the confirmation message. I called to customer care, they are telling to mail me at the company id. I don't understand why this needs to be done manually.

Consumer name - Madhukar Anand
Registered mobile number - [protected]
Sep 14, 2020
Updated by Satyam95
I have done the recharge of 582 to renew my RAPID broadband plan but till now I didn't got the confirmation message. I called to customer care, they are telling to mail me at the company id. I don't understand why this needs to be done manually.

Consumer name - Madhukar Anand
Registered mobile number - [protected]
Account number - INDI[protected]
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