Siti Broadband — internet connection disabled since last three days even after advance payment of recharge

Address:	201301
Website:	www.sitinetworks.com

Hello, my user id is siti00424210, despite making regular complaints i unable to use my broadband service working at office. I am facing losses for not done our work at time. I have ultra unlimited 50mbps 695 3months unlimited plan, but i am not able to use it since last three days even after advance payment of three month, this is a regular practice for me since three days to log complaints every day. But every time they give me the time waiting for 8 hours to resove my complaints but after this they again & again give the same exact 8 hours time repeatatly. I keep on getting assurance about this atleast if they fix the problem i am facing but nothing is actually done on the ground reality. Need to know the way of how can i escalate the issue to the higher level hoping that will be helpful in getting the issue resolved.