Siti Broadband — Money deducted from my bank but recharge not done

Address:

Kolkata

My account no is acc[protected]. Name sayan kumar das. I recharged through your website. Money deducted but recharge not done. Transaction shows - by debit card othpg[protected] payu payments pvt ltd gurgaon.
Plz look into this and do the needful.
Contact no [protected]