Siti Broadband — my nearest service provider is not responding to me regarding my complaints of speed.

Address:

Howrah, West Bengal, 711103

I called siti broadband customer care several times and they told me to talk to my service provider which is 'om cable darshan'. I called them several times as well and they did not even respond to my calls. My plan is of 60 mbps and i receive around 15 mbps. I have called both, the service provider and siti broadband and both of them play the blame game on the opposite person. The system is dead and does not respond to any of my complaints. Please look into the matter. This has been going on for months now.