Siti Broadband — New broadband connection

Address:

110091

This is to bring into your notice that I had registered for a new broadband connection on Feb 11th, 2017 with complete documents and full cash payment.It was told to me that the connection would be installed within 24 hrs. But for 3-4 days there was no communication from Siti's side. Hence, I called SITI broadband helpline myself to know the status. Shockingly, the customer rep were clueless and asked me to register a complaint, and asked me to wait that I would get a call back within 30 mins.Note that there was no callback and I had to to call back thrice .Still there were no callbacks. Today again I called and again I have been given an assurance, but still no callback.
The result is that even after 5 days and paying full payment with complete documents, I don't have an internet connection.

Name: Neelansh Mittal
Ph:989104****
Connection ID: SITI00341736
Complaint numbers: [protected], [protected],
[protected]

Now I have put in a request for disconnection .Ticket number :[protected]
And your aguys are not refunding my money of Rs 861.