Siti Broadband — request was to move services

Address:New Delhi, Delhi, 110074

Rqstd 2 move services on 1st sep sent rent agreement of new address 2 essel group email.
After 24 hours i calld dem for status & till that they didn't forward dat request. Sep 2 at 2:15 pm dey forwarded my request and now time is 3:14 pm sep 3 and still no called me or installed the service.
Customer service is pathetic use only robotic language
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    Siti Broadband Address
    J 1/12 & J 1/15, Salt Lake Electronics Complex, Block EP, Sector- V, Salt Lake, Kolkata, West Bengal, India - 700091
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