Siti Broadband — Security Deposit not returning

I have taken a connection from Siti Broadband. While connection time they said that Rs. 2300/- is security deposit and will be returned while surrendering the connection and modem. But now they are refusing and saying it was activation charges.
Now a days every service provider is providing free connection and modem so I am not so fool that I will pay this hefty amount to new comer in the market. Even their services are worst. Once it went for one week and after that they corrected the issues.
I think like this Siti Broad have cheated a lot of people in the market. Be careful while taking connection. the are completely fraude.
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    J 1/12 & J 1/15, Salt Lake Electronics Complex, Block EP, Sector- V, Salt Lake, Kolkata, West Bengal, India - 700091
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