Siti Cable Complaints & Reviews

Sir maine dtd. 08.08.19 ko March-2019 ke liye Siti cable network website ke through channel select karke free channels and 8 paid channels ki online payment ki thi Lekin Abhi tak mere channel activate nahi kiye hai, Maine paid channels jo select kiye hai uski copy or online payment receipt bhl attach kr di hai.Please take action immediately.

Transaction Id:- 20190308111212800110168811460149103
Card no :- [protected]-3
Mobile n.o:- [protected]

This is a complain regarding siti cable operator here. He is charging money according to his own accord.
And when refused he is talking rudely and saying he will not provide services if any problems occurs.I also want to know why he is asking Rs 480 when the bill online says 380.He has done same last month too where he took Rs 440 when asked pack of RS 380 .
He is taken Rs160 already for this month stating he will charge remaining after starting channels. But now he is asking more than prescribed money.
I'm attaching online bill with the complain.
Kindly look into it and start my channels.

Sir maine dtd. 03.03.19 ko March-2019 ke liye Siti app ke through channel select karke free channels and 20 paid channels ki online payment ki thi Lekin Abhi tak mere channel activate nahi kiye hai, Maine paid channels jo select kiye hai uski copy or online payment receipt bhl attach kr di hai.Please take action immediately.

Transaction Id:-20190303111212800110168167559419277
Card no :- [protected]-3
Mobile n.o:- [protected]

Sir maine dtd. 03.03.19 ko march-2019 ke liye siti app ke through channel select karke 100 free channels and 20 paid channels ki online payment ki thi lekin abhi tak mere channel activate nahi kiye hai, maine jo channel select kiye hai uski copy or online payment receipt bhl attach kr di hai. Agar aapko channel activate nahi kerne to payment mujhe return kare. Please take action immediately.

Is had registered a complaint against our siti cable operator on 27 feb 2019 about the siti cable rudeness and monopoly. But problem remains the same also we are unable to view the free channels also. He told us that whatever he selected we just paid for them. My registered complaint number is 5368919 and my card number is [protected]-1. On their website they were showing as resolved.

Customer id: 18131564
Virtual card no: [protected]

My self sanjoy biswas, ala - curt channel choose and online payment done on today morning (12.45pm) but now 8.35pm still not yet resolved my issues.. Unavailable to watch my choice channels. I have paid 314.82/=. But not activated.
Most dangerous things is customer care contact number is not valid and latest no not updated in website. Also wb nodal office land no is ok but no body is to care to pickup the same. I have try to contact almost 30-40times.

Today is almost over, not active hence requesting to return back to one day cable cost to my account.

Hii,

I recharged today through online but the activation process is pending from your end. I have paid 208 for my selected channels but the problem resolved not yet. The customer care number that you have provided is not responding. As a customer what shall i do???

My vcc no is [protected].

Please look into the matter and do the needful.

Dd sports channel is not telecasting live cricket match between ind and aus w. E. F 23.02.19 onwards but repeatedly displaying on screen"as per honorable supreme court live telecast of cricket match is not available on this channel"during match. Moreover as per lco fta channels couldn't be opted willingly, refusing money receipt although gst received.

Live telecast of cricket match on dd sports is stopped w. E. F. 23.02.2019 onwards. It displays supreme court order "as per honorable supreme court order live telecast of cricket match is not available on this chanel" during the match. As soon as match is over normal proceedings start. Moreover fta channels couldn't not be opted as per my own interest.

My Id 34174 has made transaction through google pay it was succes but not showing dealer account balance please take action sir. 4000 was debited 2 days happened but no money in my account As the customers are facing problem how can we activate there package.please do as soon as possible...Pics have been send below please check my transaction Id and make my problem Sir

I have paid for three paid channels. Now only three paid channels are coming but not a single free to air channel including dd bouquet. Tuning did not help. Lco could not solve the issue.
Details are as under:
Stb no:1234bee18ds558
Ua no:[protected]
Card no:[protected]
Lco: abhilasha
Customer e mail: [protected]@gmail.com
Customer m:[protected]

मैंने सिटी केबल का कनेक्शन चार - पांच साल से ले रखा है जिसका वीसी नंबर[protected] है जो दिनेश कुमार के नाम से पंजीकृत है मैंने दिनांक 17 फरवरी 2019 को 239.54 से ऑनलाइन रिचार्ज (सिटी aap) किया था जिसके विवरण निम्न प्रकार है

Payment amount :rs. 239.54
Payment date :17-feb-2019 18:23:49
Transaction id :20190217111212800110168941157348685
Payment status :success.

मेरे द्वारा केबल कनेक्शन को रिचार्ज कराने के बावजूद भी दिनांक 17 फरवरी से लेकर आज तक मेरा cable connection deactivate चल रहा है

मैंने सिटी केबल के कस्टमर केयर में कम से कम 50 - 60 बार कॉल किया है लेकिन मेरी कंप्लेन पर कोई भी कार्यवाही नहीं हुई है जो मैंने कंप्लेंट की है उसका विवरण निम्न प्रकार है

[protected] dt. 17.02.2019
2 -. 5337010 dt. 21.02.2019
3. 5340650 dt. 21.02.2109
4. 5340708 dt. 21.02.2019
5. 5350947 dt 23.02.2019
6. 5350964. Dt. 23.02.2019
7. 5353182 dt. 24.02.20109
8. 5353214. Dt. 24.02.2019
9. 5358289 dt. 25.02.2019
10. 5358378 dt 25.02.2019
11. 5360291 dt. 25.02.2019
12. 5361146. Dt. 25.02.2019
[protected]. Dt. 26.02.2019
14. 5376977 dt. 28.02.2019
15. 5401751 dt. 04.03.2019

मैंने आठ-दस बार सिटी केबल के लोकल ऑफिस (भिवाड़ी, राजस्थान) में भी बात करने की कोशिश की लेकिन वह कहता है कि आपने ऑनलाइन पेमेंट किया तो आप ऑनलाइन वालों से ही केबल को एक्टिवेट कराओ यदि आप को मेरे से एक्टिवेट करना है तो आप को मेरे को पेमेंट करना होगा । वह भी हमारी सुनवाई नहीं कर रहा है

मैंने कंजूमर फोर्म मे भी शिकायत की हुई है जिसका कंप्लेंट नंबर निम्न प्रकार है
Your grievance has been successfully lodged and your docket number: 1179095.

इससे साफ पता चलता है कि सिटी केबल की बहुत ज्यादा है सर्वीस खराब है।

अब हमने डिसाइड किया है कि हमें यह केबल कनेक्शन नहीं रखना है अतः आपसे निवेदन है कि हमने जो रिचार्ज कर आए वह पैसा रिफंड किया जाए जो हमारे पास में रिसीवर है उसको वापस करेंगे उसका पैसा में रिफंड किया जाए और जो हमें असुविधा हुई है ओर हमारे समय कि जो हानी हुई है उसके आधार पर सिटी केबल पर उचित कार्रवाई की जाए

प्राथी
दिनेश कुमार
भिवाड़ी, राजस्थान
मो [protected]

Maine dtd. 03.03.19 ko march 2019 ke liye (Siti cable) siti app ke through channel select karke online payment ki thi lekin abhi tak mere channel activate nahi hue hai, maine jo channel select kiye hai uski copy or online payment receipt attach kr di hai. Please resolve my problem.
Online transaction id:-
20190303111212800110168167559419277
Card n. O:- [protected]-3

From :- narender kumar
Mobile n. O :- [protected]

मैंने 18-2-19 को सिटी केबल से ऑनलाइन चैनल सिलेक्ट किए थे लेकिन 27-2-19 से सिलेक्टेड चैनल नहीं आ रहे मैंने सिटी केबल के कस्टमर केयर पर कंप्लेंट 27-2-19 को की थी जिसका कंप्लेंट नंबर है 5371111 लेकिन बार-बार फोन करने पर भी आज 5 दिनों से कोई भी सोल्यूशन नहीं हुआ केवल हरासमेंट ही हो रही है कृपया करके मेरे मेरी कंप्लेंट सॉल्व करवाई जाए आपकी अति कृपया होगी धन्यवाद।

As i have rechaged 153 rupees, all free to air channel is coming, but dd sports not coming as dd sports is a free to air. As i asked to cable operator for this, he told it's suprimcourt order to not telecast dd sports while it is on live cricket. I want to know is it a trai guideline or sc order to not telecast dd sports at time of live india matchs?
Please details...

Dear sir, my name pratap singh saharan residing in west delhi are i m customer of sit cable last 7years. I observing last 4-5 years that any cricket match in india siti cable stop telecasts on dd sports. Once we r paying for dd sports also. So they r not to suppose stop the live telecasts on
Dd sports. Plz take necessary action against siti cable.
Regards.
Pratap saharan

I've recharged my siti cable, card no.[protected] on 24 feb 19 vide tx id 20190224111212800110168065758199793 and same has been confirmed by customer care that payment has been received. I've communicated with siti cable customer care several times but still channels are not broadcasting.
In view of the above, request resolve my issue at the earliest.
Payment slip and and screen shot issue pertains to error in broadcast is hereby enclosed
Regards

My cable operator did not give a chance or right to select free channels for my monthly package.
He gave me compalsary 100 free channels, so i have to pay extra 20rs for network capacity fees which i dont want. They threat us & says if you want see television channels, so this is the only option you have.

Please help me in this situation & solve my problems.

Thank you

I am having 3 acc connections at assam, 1 at guwahati (Lco: d. D. Network) & 2 at nagaon (Lco: nogaon broadcasting center).
I have submitted all required channel list to local lcos both in guwahati as well as in nagaon. Both the lcos has directly refused to accept my alacarte channel list. Instead encouraging me to accept their package else i have to wait for few months to get my desired ala-carte pack.

Whereas trai has clearly mentioned that i can select my own channels if i wish to do so. Then why iam getting this much of problem for selecting alacarte pack?

Few days ago i have contacted siti acc office at guwahati to know whether i opt for online selection & payment. But i have been advised to handover the channel package list to lco instead of going online. And on the other side, lco is not willing to activate my desired pack.

Request you to please let me know what should i do.

Hi

I call several times to siti cable network for resetting the password over siti website and mobile app. Actually i forget my siti cable password and try to reset the password with my registered mail id but it's show not found or mail not registered.
I also call to siti network executive regarding that but executive not able to provide the solutions, i already shared the mail regarding that to esselgroup.

I hope you will understand the problem and help me out.

I also share the screenshot please find the attachment.