Siti Cable Complaints & Reviews

I selected my channel and gave my cable operator the money from the channels which i want to see but many channels from those channels are not being provide by my cable operator. I am quite compliant but the last 7 days they are not giving any response. Plzz help

Cable operator number = [protected] kishore

Sony max2,
Ngc,
Discovery pack
Are not coming.

R/s,
My card no. Is [protected]-4
I made the payment of rs 350.46 on 27/02/2019 for the ala carte channels, this should be valid till 27/03/19. But suddenly on 6/03/19 my channels are stopped. It is now showing “140 – no account balance”. I had a conversation many times with siti customer care centre but i am not at all satisfied as they are just giving me same answer to just wait for 24 hours and if not solved in 24hours then wait for another 24hrs. And let me tell you that almost 5 days have been passed out no action has been taken by siti team.

I am giving the payment details which are as follows :-

Siti payment
Thank you for making online payments. Your order details are mentioned below:

User id : 6456870
User name : kartik jain
Payment amount : rs. 350.46
Payment date : 27-feb-2019 21:59:03
Transaction id : 20190227111212800110168624958717033
Payment status : success

Each and every time i am calling them they always close my previous complains and again and again noting the other complain so that previous complain can be shut down in there records.

They gave connection and setup box, charged rs. 2100.
They are not giving further service and if we ask to take setup box back, just refunding 800.
Local cable operator behave very rude and change many statements on same topic. Even we proove their mistakes they will never accept. Also for any small and critical problems, they never answer calls, we need to walkin to their office.

Siti cable (Vc no. [protected]-6, chip id - [protected]) is not providing services since last 4 days. I made the payment in advance on 8th march19 via cheque no. 000094 & 000095 of andhra bank but still i am awaiting signals in my set top box.

This is not the first incident of default in services from siti cable in fact we are not getting desired channels since 14th feb. As siti was showing only ""free to air channel" & despite repeated request no body paid attention to it. We were asked to pay full amount during the duration after 14th feb while only free to air channels were shown. I. E from 14th feb till 6th march, which we paid but from 7th march nothing is available for watching.

14th feb till 6th march - only free to air channels were available while payment was made for whole package
7th march - all telecast on my card was stopped by siti network.
8th march - i made monthly payment of rs. 356 in advance
8th march till writing this mail - awaiting signals on my set top box.

Please take necessary action against siti so that they start cable tv at the earliest and help us to get compensation for the loss of time.

Hello,

We paid the amount through the online and we got the connection but after 2 days the channels got disconnected and status is in deactivate. I raised n no. Of complaints with local vendor and even with customer care. Now customer care are asking me who asked me do pay the amount. It will take 24 hrs to activate but it took more 2 days done no response and customer care people are asking did we ask you pay the amount through online.in these cases why do there provide ads on the channel subscription and you did there keep the online payment option before paying through online i checked with lco and even with customer care.

Would you be able to take action from your end or shall i go a head for court.

Thanks,
Saikanth
[protected]

Good evening sir we are from godavari heights av apparo road rajmundry and we are of shelton group and we are not getting the tv channels from past 20days only the local channels are coming and we don't have local customer. Care number so we are giving a online mail sir,.
Please go through the above request and rectify the problem as early as possible.

Thanks®ards

Abhisheik
Godavari heights
Manager
Mob:[protected].

Sir maine dtd. 08.08.19 ko March-2019 ke liye Siti cable network website ke through channel select karke free channels and 8 paid channels ki online payment ki thi Lekin Abhi tak mere channel activate nahi kiye hai, Maine paid channels jo select kiye hai uski copy or online payment receipt bhl attach kr di hai.Please take action immediately.

Transaction Id:- 20190308111212800110168811460149103
Card no :- [protected]-3
Mobile n.o:- [protected]

This is a complain regarding siti cable operator here. He is charging money according to his own accord.
And when refused he is talking rudely and saying he will not provide services if any problems occurs.I also want to know why he is asking Rs 480 when the bill online says 380.He has done same last month too where he took Rs 440 when asked pack of RS 380 .
He is taken Rs160 already for this month stating he will charge remaining after starting channels. But now he is asking more than prescribed money.
I'm attaching online bill with the complain.
Kindly look into it and start my channels.

Sir maine dtd. 03.03.19 ko March-2019 ke liye Siti app ke through channel select karke free channels and 20 paid channels ki online payment ki thi Lekin Abhi tak mere channel activate nahi kiye hai, Maine paid channels jo select kiye hai uski copy or online payment receipt bhl attach kr di hai.Please take action immediately.

Transaction Id:-20190303111212800110168167559419277
Card no :- [protected]-3
Mobile n.o:- [protected]

Sir maine dtd. 03.03.19 ko march-2019 ke liye siti app ke through channel select karke 100 free channels and 20 paid channels ki online payment ki thi lekin abhi tak mere channel activate nahi kiye hai, maine jo channel select kiye hai uski copy or online payment receipt bhl attach kr di hai. Agar aapko channel activate nahi kerne to payment mujhe return kare. Please take action immediately.

Is had registered a complaint against our siti cable operator on 27 feb 2019 about the siti cable rudeness and monopoly. But problem remains the same also we are unable to view the free channels also. He told us that whatever he selected we just paid for them. My registered complaint number is 5368919 and my card number is [protected]-1. On their website they were showing as resolved.

Customer id: 18131564
Virtual card no: [protected]

My self sanjoy biswas, ala - curt channel choose and online payment done on today morning (12.45pm) but now 8.35pm still not yet resolved my issues.. Unavailable to watch my choice channels. I have paid 314.82/=. But not activated.
Most dangerous things is customer care contact number is not valid and latest no not updated in website. Also wb nodal office land no is ok but no body is to care to pickup the same. I have try to contact almost 30-40times.

Today is almost over, not active hence requesting to return back to one day cable cost to my account.

Hii,

I recharged today through online but the activation process is pending from your end. I have paid 208 for my selected channels but the problem resolved not yet. The customer care number that you have provided is not responding. As a customer what shall i do???

My vcc no is [protected].

Please look into the matter and do the needful.

Dd sports channel is not telecasting live cricket match between ind and aus w. E. F 23.02.19 onwards but repeatedly displaying on screen"as per honorable supreme court live telecast of cricket match is not available on this channel"during match. Moreover as per lco fta channels couldn't be opted willingly, refusing money receipt although gst received.

Live telecast of cricket match on dd sports is stopped w. E. F. 23.02.2019 onwards. It displays supreme court order "as per honorable supreme court order live telecast of cricket match is not available on this chanel" during the match. As soon as match is over normal proceedings start. Moreover fta channels couldn't not be opted as per my own interest.

My Id 34174 has made transaction through google pay it was succes but not showing dealer account balance please take action sir. 4000 was debited 2 days happened but no money in my account As the customers are facing problem how can we activate there package.please do as soon as possible...Pics have been send below please check my transaction Id and make my problem Sir

I have paid for three paid channels. Now only three paid channels are coming but not a single free to air channel including dd bouquet. Tuning did not help. Lco could not solve the issue.
Details are as under:
Stb no:1234bee18ds558
Ua no:[protected]
Card no:[protected]
Lco: abhilasha
Customer e mail: [protected]@gmail.com
Customer m:[protected]

मैंने सिटी केबल का कनेक्शन चार - पांच साल से ले रखा है जिसका वीसी नंबर[protected] है जो दिनेश कुमार के नाम से पंजीकृत है मैंने दिनांक 17 फरवरी 2019 को 239.54 से ऑनलाइन रिचार्ज (सिटी aap) किया था जिसके विवरण निम्न प्रकार है

Payment amount :rs. 239.54
Payment date :17-feb-2019 18:23:49
Transaction id :20190217111212800110168941157348685
Payment status :success.

मेरे द्वारा केबल कनेक्शन को रिचार्ज कराने के बावजूद भी दिनांक 17 फरवरी से लेकर आज तक मेरा cable connection deactivate चल रहा है

मैंने सिटी केबल के कस्टमर केयर में कम से कम 50 - 60 बार कॉल किया है लेकिन मेरी कंप्लेन पर कोई भी कार्यवाही नहीं हुई है जो मैंने कंप्लेंट की है उसका विवरण निम्न प्रकार है

[protected] dt. 17.02.2019
2 -. 5337010 dt. 21.02.2019
3. 5340650 dt. 21.02.2109
4. 5340708 dt. 21.02.2019
5. 5350947 dt 23.02.2019
6. 5350964. Dt. 23.02.2019
7. 5353182 dt. 24.02.20109
8. 5353214. Dt. 24.02.2019
9. 5358289 dt. 25.02.2019
10. 5358378 dt 25.02.2019
11. 5360291 dt. 25.02.2019
12. 5361146. Dt. 25.02.2019
[protected]. Dt. 26.02.2019
14. 5376977 dt. 28.02.2019
15. 5401751 dt. 04.03.2019

मैंने आठ-दस बार सिटी केबल के लोकल ऑफिस (भिवाड़ी, राजस्थान) में भी बात करने की कोशिश की लेकिन वह कहता है कि आपने ऑनलाइन पेमेंट किया तो आप ऑनलाइन वालों से ही केबल को एक्टिवेट कराओ यदि आप को मेरे से एक्टिवेट करना है तो आप को मेरे को पेमेंट करना होगा । वह भी हमारी सुनवाई नहीं कर रहा है

मैंने कंजूमर फोर्म मे भी शिकायत की हुई है जिसका कंप्लेंट नंबर निम्न प्रकार है
Your grievance has been successfully lodged and your docket number: 1179095.

इससे साफ पता चलता है कि सिटी केबल की बहुत ज्यादा है सर्वीस खराब है।

अब हमने डिसाइड किया है कि हमें यह केबल कनेक्शन नहीं रखना है अतः आपसे निवेदन है कि हमने जो रिचार्ज कर आए वह पैसा रिफंड किया जाए जो हमारे पास में रिसीवर है उसको वापस करेंगे उसका पैसा में रिफंड किया जाए और जो हमें असुविधा हुई है ओर हमारे समय कि जो हानी हुई है उसके आधार पर सिटी केबल पर उचित कार्रवाई की जाए

प्राथी
दिनेश कुमार
भिवाड़ी, राजस्थान
मो [protected]

Maine dtd. 03.03.19 ko march 2019 ke liye (Siti cable) siti app ke through channel select karke online payment ki thi lekin abhi tak mere channel activate nahi hue hai, maine jo channel select kiye hai uski copy or online payment receipt attach kr di hai. Please resolve my problem.
Online transaction id:-
20190303111212800110168167559419277
Card n. O:- [protected]-3

From :- narender kumar
Mobile n. O :- [protected]

मैंने 18-2-19 को सिटी केबल से ऑनलाइन चैनल सिलेक्ट किए थे लेकिन 27-2-19 से सिलेक्टेड चैनल नहीं आ रहे मैंने सिटी केबल के कस्टमर केयर पर कंप्लेंट 27-2-19 को की थी जिसका कंप्लेंट नंबर है 5371111 लेकिन बार-बार फोन करने पर भी आज 5 दिनों से कोई भी सोल्यूशन नहीं हुआ केवल हरासमेंट ही हो रही है कृपया करके मेरे मेरी कंप्लेंट सॉल्व करवाई जाए आपकी अति कृपया होगी धन्यवाद।