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Siti Cable Complaints & Reviews

www.siticable.com
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Updated: Feb 6, 2026
Complaints 487
Resolved
43
Unresolved
444
Bad 😕 It seems that Siti Cable has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Siti Cable reviews & complaints page 6

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S
suraj6342s
Apr 17, 2020
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I have done online cable tv package recharge through siti cable app. Amount of rs. 318.00 has been deducted from my account but recharge not done. I have called on toll free, no response. Then i called to lco, he said no recharge shown against your vc no. Kindly complain online. Then, i complain online on app and also through email to [protected]@siti. Esselgroup.com. But still no response. Now what will l do, where do i go to complain. No one is even responding. The receipt is uploaded as well.
Siti Cable customer support has been notified about the posted complaint.
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    Aditya Kumar Raj
    Apr 16, 2020
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    Now i am tired of this problem and i am trying to çontact to the customer care supprot but it is not connecting might due to this pendamic and please solve this as soon as you can because in this situation we have only this so that we can enjoy and I hope you will understand and make sure solve it...
    +1 videos
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      A
      Ashokreddy740
      Apr 15, 2020
      Resolved
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      Resolved

      Address: 5-72, 32/2, Ashok Nagar 3rd Ln, Devapuram, Ashok Nagar, Guntur, Andhra Pradesh 522006

      Siti cable marking as resolved without reaching us and without out solving our issue

      I have recharged my card with 299/- rs plan but still not getting service. Customer care toll free number was not reachable.

      MASTER CHANNEL COMMUNITY NETWORK PVT. LTD

      When I called to above network, They were saying like why did you recharged online, you have to send money to us thorough google pay. They were not responding to my issue and saying that If you pay us then only we will enable service other wise we won’t follow up.
      Their contact numbers: [protected], [protected]

      User Id : 20087912
      User Name : K Velugonda Reddy
      Card No: [protected]
      Reg ph : [protected]
      Contact No: [protected]

      I am gonna file FIR on siti cable office.
      Apr 20, 2020
      Complaint marked as Resolved 
      They haven’t not solved our issue as well as they didn’t called us. Siti cable is totally fake. Lets make a trend by using this hashtag. #SiticableCheatingCustomers
      Siti Cable customer support has been notified about the posted complaint.
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        Ashokreddy740
        Apr 15, 2020
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        Address: Master channel community network pvt ltd. D.No: 16-19-88, Adjacent to new pearls Power kids school, main road, Old Guntur, Guntur - 522001

        I have recharged my card with 299/- rs plan but still not getting service. Customer care toll free number was not reachable.

        Master channel community network pvt. Ltd

        When i called to above network, they were saying like why did you recharged online, you have to send money to us thorough google pay. They were not responding to my issue and saying that if you pay us then only we will enable service other wise we won’t follow up.
        Their contact numbers: [protected], [protected]

        User id : 20087912
        User name : k velugonda reddy
        Card no: [protected]
        Reg ph : [protected]
        Contact no: [protected]
        Siti Cable customer support has been notified about the posted complaint.
        Apr 15, 2020
        Updated by Ashokreddy740         They haven’t solved our issue but marked as resolved. We didn’t received any call from them and service too. You cheaters. See I am gonna take this issue to social media.
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          P
          probir b
          Apr 15, 2020
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          Address: 343,, Paschimpara,, P.O. Rahara, Dist. North 24 Parganas

          Dear sir,

          I am unable to login in the siti cable network which is happening for april 2020 an error message showing "error! -1006 - this link is down due to maintenance... Always being shown whenever i try to login and their are no notification for how many days it should be going on. So. I can not choose any channels by myself and although i pay through online the package as reflected in direct link of instant recharge of digital tv

          Pls solve the problem.

          Name - prabir de
          Registered email id: [protected]@hotmail.com
          M [protected]
          Siti Cable customer support has been notified about the posted complaint.
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            S
            Stuti Samapika
            Apr 14, 2020
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            I already recharge the pack for the month of April.. still I didn't get the connection
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              @vijayrawat
              Apr 14, 2020
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              Dear sir / mam

              I m from delhi, dakshin puri dda flat 18block sir my card no is :[ [protected]] i did my siti cable recharge through online dated 13/04/2020. But yet receive service on my t. V. Still the 120 error is showing. I tried to contact in customer care of siti cable but i didn't get any response.. Pls resolve my prblm soon.. Nd the payment recipt is also attached in this msg.
              Siti Cable customer support has been notified about the posted complaint.
              Apr 15, 2020
              Updated by @vijayrawat               Still problem is same
              Apr 15, 2020
              Updated by @vijayrawat               I have mailed siti cable nodal officer but no response
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                R
                Raj99/)
                Apr 15, 2020
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                I had recharged my cable online through quick recharge on 12/04/2020 and today date is 15/04/2020 total time more than 72hr and still my cable is not recharged.
                I want to know that what quick recharge mean for them delay.Another operator don't do like this.If they can't recharge my cable them refund my money.
                Now, I think my money is wasted.
                Please help. If you can.
                Siti Cable customer support has been notified about the posted complaint.
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                  Raj99/)
                  Apr 14, 2020
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                  I had recharged my cable on 12/04/2020 and today date is 14/04/2020 total time 24hr and still my cable is not recharged.
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                    N
                    naseer094
                    from Mumbai, Maharashtra
                    Apr 13, 2020
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                    Resolved

                    Address: Hyderabad

                    Dear sir,
                    I have recharged my STB through siti digital cable site QUIK RECHARGE and payment from Paytm date 6/04/2020 on VC no:-[protected] amount 338.91 my amount has been deducted but STB has not activated till date, I have call many times to the customer service but no use no help from those without giving any information disconnected my calls please activate my STB or refund my amount
                    Apr 14, 2020
                    Complaint marked as Resolved 
                    Nothing was resolved my issue, I have didn't get any call or message from siti digital cable and not even refund how can you update that issue was resolved
                    Siti Cable customer support has been notified about the posted complaint.
                    Apr 14, 2020
                    Updated by naseer094                     Still not resolved issue without resolve the issue you guys how will you mark as a resolved the complaint. Without taking any action I have not got my SBT activated or not any refund
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                      H
                      Hnau
                      from Hyderabad, Telangana
                      Apr 11, 2020
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                      Hi team,

                      I am a resident of hyderabad and i am not able to watch abn news channel from siti cable provider.. I tried to talk to them many times over the issue, but they didn't help.
                      I think stopping me from watching a free air channel is not correct, i have every right to watch whatever is for free..

                      Can you help in getting the abn channel as early as possible.?

                      Regards,
                      Hanu
                      Siti Cable customer support has been notified about the posted complaint.
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                        K
                        Krishna Chilwal
                        Apr 11, 2020
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                        I have done online recharge amount is debited from my account but the dth is showing recharge your account.
                        Card no [protected]
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                          Ankur2u2u
                          Apr 11, 2020
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                          I've made the TV recharge of Rs 346.45 against user id 8172053 on 11Apr 2020. But TV recharge is not active.
                          In view of the above, I requested to transfer the aforesaid amount in my account at the earliest.

                          Thanks
                          with regards..
                          Apr 11, 2020
                          Updated by Ankur2u2u                           Refer to my earlier complain I want to amend the subject amount. Correct amount for refund is 346.45

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                            L
                            Lakshmikanta Patra
                            Apr 10, 2020
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                            Dear sir,
                            Myself laxmi kanta patra. I have made monthly payment on online on 8th april, 2020. Though my due date was 9th april, 2020.

                            Yesterday, on 9th april cable connection has become deactivated and till now it is not activated.
                            I have sent mail to siti customer care. They replied to contact with lco. But local cable operator said that contact with customer care again. I even called to customer care many times, but it is ringing, none receives the call. Again mailed them, but they didn't reply.

                            My stb's details are as follows,
                            Vc no - [protected].
                            Mobile no - [protected]
                            Subscriber name - laxmi kanta patra.
                            Stb no - [protected].
                            Lco name - patra cable network (Sabrakona

                            Please kindly cooperate to reactivate my cable connection in this lockdown situation.

                            Proof of payment is attached herewith for your reference.
                            Thank you.
                            Siti Cable customer support has been notified about the posted complaint.
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                              Y
                              Yashi Kesarwani
                              Apr 9, 2020
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                              Address: 65/47 2nd floor Khandelwal Apartments, Moti Mohal, Kanpur

                              I have already recharged my cable yesterday but still showing "No account balance"
                              Apr 09, 2020
                              Updated by Yashi Kesarwani                               I have paid for recharge but it's still showing "No account balance"

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                                M
                                Mondal sadhan
                                Apr 9, 2020
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                                Recharge thorough online. But lco not received.the ammount... Several time contact customer care, byt no response.
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                                  J
                                  Janvi Bisht
                                  from Hapur, Uttar Pradesh
                                  Apr 9, 2020
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                                  Address: H. No 5326, Parvatiya colony part -2

                                  Dear sir / mam

                                  I m from faridabad parvatiya colony part 2.. Sir my card no is :[protected]. I did my siti cable recharge through online dated 7/04/2020. But yet receive service on my t. V. Still the 120 error is showing. I tried to contact in customer care of siti cable but i didn't get any response.. Pls resolve my prblm soon.. Nd the payment recipt is also attached in this msg.
                                  Siti Cable customer support has been notified about the posted complaint.
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                                    C
                                    Chander R
                                    Apr 8, 2020
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                                    Address: 1140,Ram Nivas,Near Sri Rama Temple,Venkateshpuram A C Post Bangalore 560045
                                    Website: siticable

                                    I made online payment on 08.04.2020 amounting to Rs.255.68/-to activate my Citi cable card no.[protected] .
                                    The payment was successful and payment id is IGAILFAEI5 .
                                    I kindly request you to activate the cable TV connection for the above mentioned VC no.
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                                      I
                                      Ila Majumdar
                                      Apr 8, 2020
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                                      Hello,
                                      I am unable to login in the siti cable network which is happening for quite sometime. An error message showing "error! -1005 - system is under maintenance. Please contact your local cable operator." is always being shown whenever i try to login. Thus the change of channel choices that i am to subscribe for this month is getting interrupted.
                                      By what time can i expect this issue to get resolved?

                                      Regards
                                      Ila majumdar
                                      Vc no-[protected]
                                      Mob-[protected]
                                      Siti Cable customer support has been notified about the posted complaint.
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                                        V
                                        Vinod Kumar 6487
                                        Apr 8, 2020
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                                        I recharged my Citi cable number [protected], recharge was successful but showing no account balance. Payment Amount : 309.03
                                        Payment Date : 08-Apr-2020 17:54:13
                                        Transaction ID : 20200408111212800110168166622846740. Customer care number not responding. Kindly help.
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