Siti Cable — complaint against arrangement of cable channel selection online.

Address:

Kolkata, West Bengal

It is a good sign that online payment of siti cable channel has been arranged but procedure of selection of siti cable channel is not satisfactory which are stated below:-
When i click on manage packages details i. E. 1. Dpo package 2. Broadcaster & 3. Alacarte, it is seen t that in dpo package, there is no "fta bengali package" in siti suggestive pack and just after that siti family pack starting rs 233.05, 152.53 etc. Are seen. It is also seen that under alacarte where there is no individual channel such as starjalsha bangla, zee bangla & many others for channel selection for which it is very difficult to select/choice favorite channel and to make payment online.

So it is being intimated to the siti cable authority to make an arrangement in respect of channel choice of every general customer as per guideline of trai.
Yours sincerely,
Kartik chandra biswas
1/45a, jatindas nagar, belgharia,
Kolkata-700056
My card no.[protected]
Lco =dey electrnics (14.08.2019) mob:[protected]