Siti Cable — unable to watch my selected pack

Address:Kanpur, Uttar Pradesh, 208012

I have done an online recharge of rs370 on 10feb19 and the channels which i selected in my pack were available for only a week and from yesterday i. E 18feb19 my pack has been discontinued and only free to air channels are available... Really got fed up with the service of siti as cable operator is also not resolving my issue neither i am getting any solution from your customer care!
Plz help!!
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Sir

Siti cable last 2 mha se network provide nhi Kar rha jai. Ham TV nhi Dekh pa rhe h.
Siti cable Jo fees mag rha h vo bhut jyada h.
158 +star plus +Sony+zee TV + GST 18%+60 labour charges=380
Joki bhut jyada h.
So Please provide sasta pack.

Thanks
Dont have VC number, i have chip number how to login to siti app and subscribe?

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