[Resolved] Skoda India — car key remote not working

agnivik

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500084

I have purchased skoda octivia, style plus in august 2017 from mahavir auto, hyderabad and since then one of the car key remote is not working.

The car have been in & out workshop 3 times without any resolution. When asked to replace the as remote /car is warranty, service guys are not providing any resolutions. Every time they reply that they will check and revert.

Also, they confirmed that their is nothing wrong with the car as other key remote is working fine. I think i did a biggest mistake buying this car and would certainly not recommend anyone.

I am in contact with following from skoda:

Mr. Pratap - [protected]
Mr. Kumar - [protected]
Mr. Dinesh[protected]

Mr. Harinath (Never replies) mr. Harinath

Car details :

Ts 07 fu 0422
Owners name - mrs. Poonam agnihotri
Mobile : [protected]/[protected]

I request for a resolution.

Regards,

Vikram agnihotri
Director - pacifica coampanies

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Jan 20, 2018

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2017

Skoda India Customer Care's response Dear Vikram,

We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon.

Regards,
Skoda India