[Resolved] Skoda India — Case id number: 86389545 / 5x5 extended warranty / rapid | |||||
Skoda rapid / black / ka-01-ml-170 Case id number: 86389545 Dealer: tafe access During sale i was given 5x5 yrs package, which covered 5 yrs warranty. I have an overheating problem, this has been detected and confirmed. Skoda is not honoring the warranty claim and i have not been able to get by car for the past 27 days Tafe access is the dealer and is very is also least bothered in resolving this problem. They have not given me the right information and have zero proactivness in helping me out Need support in getting my car back under warranty. Let me know in case you need any additional information. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support May 23, 2017 Skoda India Customer Care's response Dear Customer, We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, Skoda India | |||||
2 Comments | |||||
Comments
Also, file a case in consumer forum on Skoda India.. I am preparing to file it with my legal team.
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A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
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When I experienced similar issue from dealer on my Ford car, I raised it with Ford India. They immediately asked me to send the car to service center and with in minutes they replaced the part.
That is the difference between Skoda and other brands. I made a big mistake by opting for Skoda. I am planning to sell off the car as quickly as possible and go for a customer friendly brand. I felt that it is better to own a auto instead of Skoda auto. Skoda claims that their cars are stronger and safer than others during accidents, but the customers will die with the headaches and frustration they create. I WILL NEVER EVER RECOMMEND A SKODA CAR TO ANYONE.