[Resolved]  Skoda India — charging for free services in gurudev motors

Address:600018
Website:www.gurudevmotors.com

I have purchased the car SKODA Rapid ( TN07 CK 3322) in Gurudev Motors on May 2017 . they promised 4 years free warranty service .. i dont have any issues in other cars like what i have faced in skoda rapid.. I have driven the car not even 1 feet water . Due to that incident fly wheel is faulted.. When i questioned them with service centre. They said i cannot drive the car more than 1 feet of water since skoda automatic came with the DEFECT that we cannot drive in very low water level too .
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2018
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Skoda India Customer Care's response
Dear Mithun,

Kindly share your contact details. Accordingly we will have our service representatives connect with you.

Best Regards,
Skoda India
Complaint comments 

Comments

Just thought of owning a skoda rapid 1.5 TDI Ambition 2018 Model. But after seeing such pathetic after sales service I have changed my mind.

No peace of mind I guess!

Also there should be an written confirmation from customer to his/her satisfaction level to close this complaint, but skoda India had just given a basic reply to customer complaint and closed the complaint in this comsumer portal.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information