[Resolved]  Skoda India — clear case of cheating by nawab motors on my accidental car

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear sir, my skoda rapid reg. No. Up 16az 8494, unfortunately met with an accident on 17th aug. I got the car towed to nawab motors in noida (Only dealer and workshop for skoda in noida). Nawab motors first gave an estimate of around 6.5 lakhs for repair on 23rd oct. 2017 on which insurance company (Bajaj allianz) gave approval for go ahead for repair. On constantly following up they kept saying to me that full diagnostics have been run and car is getting repaired and will be delivered in 3-4 weeks time. On 15th oct. When i asked about delivery of my car nawab motors replied that the engineers who were looking after repair of my car have left nawab motors and i was given contact of a new person. I immediately rushed to the bodyshop to see the status of my car's repair and found that the car was still parked outside the workshop and found that nothing had been done on it. When i complained about it to their gm they started working on it and to my surprise on 4th nov they generated supplementary estimate of another 6.5 lakhs and shared with insurer. When i asked for photographs and videos of the new identified damages, they did not show me and said these are shared with insurance company. The insurance company has now changed the stance and is now offering me total damage cost which would mean a huge loss to me. Meanwhile one of the engineers from nawab motors had called me and said that car can be repaired out of insurance in much less amount and i should get it repair outside with their recommendation. I have full doubts that there is some conspiracy done by nawab motors to gain profit out of me and my car and they are forging the document and cheating me. Please can you arrange to look into this case and help me out in this fraud and cheating being done by nawab motors with me. Thanking you dr. Sushmita sharma