[Resolved]  Skoda India — complaint against krishna auto sales ludhiana,punjab

Address:148001

I am owned a skoda superb car no pb 11 bd 0100. I approached your above said dealer by traveling 180 km (One time) for the service of my car on 02/09/2017. I also asked them to repair the memory switch of driver seat but instead of repairing the switch, the mechanic broke the switch and fitted as it is. When i asked them why they broke the switch, then they told me that they have no switch available in store and asked me to come another day and they will replace the switch with new one. I again on 16/09/2017 visited to your showroom at 10am. The manager assured me today they will replace and repair the seat switch but till 5 pm they can't solve the problem even they created more problems like some steering switch not working, radio needs a code to be unlocked and the left window could not be operated by the driver. The have wasted my time and when i asked them to tell me the cause of not repairing the switch the told me that the have no mechanic to repair this kind of problem. The told me to to another service station. So i request to you to solve my problems said above and also ask the above said owner to pay damages caused by the service station and my precious time wasted by them or i will file a complaint to the competent court of law.
Hope that you will act upon my request.
A. S. Dullat, sangrur, punjab
Email:- adv. [protected]@ gmail.com
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Oct 26, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2017
Skoda India Customer Care's response
Dear Amrik Singh,

Kindly share your contact details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
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