Skoda India — horrible service from sagar autotech skoda dealership, mysore

Address:

Mysore, Karnataka, 570023

I've booked a rapid 1.6 at at your mysore dealership (Sagar autotech) and the experience has been utterly pathetic. They missed their delivery date once and did not even bother letting me know. I had booked a trip which i had to rearrange to meet their next delivery date. Day before the new delivery date, i'm told they've given out wrong chassis number for the insurance policy which now needs to be changed. The next two days are holidays and hence my delivery date is moved to 3 days from now. I'm having to cancel my trip again and am incurring a loss for the second time. All through, the communication from the sales team has been horrible. The owner lacks apathy and is too arrogant. I'm just so tired with the experience, now i'm ruing booking a skoda. I would like to register a grievance.