Skoda India Complaints & Reviews

I got car [ Monte Carlo Red Rapid ] delivery on 12th Nov 2020 from Akoya Sokda Pune, after 2 weeks i started getting cranking sound while turning and applying break. The sound was so prominent that you can hear without making much effort.

For the resolution of same issue, car has been sent thrice a time to showroom and every-time it works fine for 2-3 days and then problem re-raises. Now the car running meter is below 1600 KM and 3 times for same problem so ideally after every 500KM car has visited 3 times for same/similar issue. This is kind of mental torcher that i ahve to send the car 3 times for brand new card. This shows Skoda has degraded its Quality assurance to 0, that's the reason customers getting faulty car delivered.

I am uploading this video captured at 7th march 2021. I want this car to be replaced or refund my money back.

We left the vehicle in gurudev motors, guindy, chennai-32 on[protected]. The compalaint arrissed is the vehicle engine created a heavy sound. The engineer said that he will send the issue to skoda and will reply to me with in two days. After two to three days he said, the issue is related to fly wheel. After i contacted insurance people and they inspected the vehicle and he rejected the claim and it will not cover under the insurance policy. I contacted the service engineer. The problem is not yet solved. Please solve the issue as soon as possible and it should be covered in warranty.

Sir/Madam
I own a skoda rapid car at tura (neghalaya)
facing noice problem in the car engine foe the last 3
month and the car is not boosting speed above 20-25
KMPH.
I have already submitted a complaint with the same car
but still not getting any response.


I spoke to your customer service officer and also to
kolkata service center but i did not get any positive
response from them.
Please correct the technical fault of our car.
Thank you.

Regards
Rajesh Jetia.
[protected]

I had given my car being registration number AP10AY-9574 RAPID, for regular service on 5th Dec'20 with complaints as below:

Paid Service, Front & Rear Bumper replacements, replacement of Mudflaps, checking mileage and EPC & Emission check.

The vehicle was delivered after a week and to my dismay I noticed that the Air Conditioner was not working. The service centre did not inform me about this at all and now they are not fixing the problem.

I would like you to intervene and ensure that they take care of this problem at their cost.

Warm Regards
Narasimha Murthy

I have Skoda rapid automatic 2016 model. Recently while reversing my car, I hit a pole and damaged my rear bumper and parking sensor. But when I tried to find a service centre for my skoda car, I found out that the only official service centre (sagar autotech Pvt ltd) got shut down very recently. With no other option to go, I contacted the old service centre (sagar autotech) to change the rear bumper and repair my sensors. The employee knowing that I have nowhere to go with no official complaint redressal mechanism, behaved very rudely and arrogantly. At one point of argument, he even told me to go to indore if I wanted the repairing done.
I want skoda to start the official service centre in bhopal as soon as possible. Because without that, we skoda car owners will be at the mercy of sagar autotech employees, because they are the only one to have genuine Skoda spare parts left, but no complaint redressal system left.
And they (sagar autotech) shut down in the first place because of their unfair service practices and unprofessional work culture.

Please don't cheat customers in the name of spares cost, skoda injector come around 30 k if 4 injector changed means 1.20 lakhs can u accept this cost, don't cheat customers, hereafter I never referd skoda to my friend and customer and also spread this info across the all social media and make awareness about your cheating and also go for consumer court about your cheating, y r selling just like this worst car, don't tell you are all German car makers very pitty thing,

Hello,
I have Skoda rapid Ambition Plus 1.6 AT.
The car gear shifting was jammed in Parking Mode and went through a breakdown, I towed my car to service center and it was found a small rubber bush is worn out.
(breakdown happened 3Kms away from Skoda service center and no one from Skoda came to my aid, and i was stranded on the road from 11:30AM to 5:30PM)

Gear rod is the least used in an automatic car, and the gear rod facing issues in 40000Kms is not at all acceptable.

They have given me a quotation of 80, 000Rs to change the entire gear assembly saying the rubber is not available separately. And agreed this is a rare scenario and they didn't even care to coordinate to Skoda India regarding this scenario unless i raised a complaint on the dealer.
Car ran for just 800Kms since the last yearly service.
I have done all the yearly service in authorized Skoda service centers only. For such a premium brand car running just 800Kms against the promised 10000Kms is not acceptable.
My car is just ran 40000KMS in the last 6yrs, inspire of less usage i have given approval to change spares every time the service engineers approached me for spare replacement.
Worst behavior they asked if they can close the service saying customer is not able to bear the charges.(y cant they blame themselves that they can manufacture a rubber separately?)

I am not getting proper responses. Waiting for an appropriate response from your end.
It happened to me today, tomorrow it may happen to others also. Every time don't expect the customers to be understanding and pay the amount for your so claimed rare scenarios for which you don't have a rubber bush so u replace full assembly.

Sir/ Madam,
I own a skoda rapid car at district tura ( meghalaya)
facing noice problem in the car engine for the last 3
months and the car is not boosting speed above 20-25
KMPH.
i spoke to your customer service officer and also to
kolkata service center but i did not get any positive
response from them.
Please correct the technical fault of our car.
Regards
Rajesh Jetia Thanks.

I had taken delivery of a Rapid Onyx model on 20th Nov'20. At that time, exclusive Onyx kit which includes seat covers and other accessories, offered on that model was not available with dealer and they confirmed that it should be available within next 10 days. Its already been a month but they have not received kit and unable to provide any expected time for arrival as well. I have contacted Skoda support as well through multiple forums as well but not getting any response. Kindly assist on this issue.

Dealer commitment was to delivery my car by 18th Dec 2020 and till date no update rather getting a mail that accessories and music system will also be given after a month from today. What the heck?

Hello,
I have Skoda rapid 1.5 automatic.
The car gear shifting was having problem, I went to service centre and it was found there is issue in mechatronic.
Part is completely fine and working properly only gasket has some leakage and I have a question that why a gasket is not available individually.

I got an answer that we have to change complete part which cost around 2 Lacs.
A service class customer cannot effort to pay 2 Lacs.
Waiting for an appropriate response from your end.

I am Dr.S.C.Nathan, Vice Principal and Placement Officer, Associate Professor of Computer Applications Department, St. Xavier's Collge (Autonomous), Palayamkottai, Tamil Nadu, India. I have registered my Skoda Rapid Car on 3rd Nov. 2020. My car's registration number is TN72BR7647. Till now, I have not yet received the Seat Cover etc., kit package. So I have parked my car in my portico as a toy. SKODA is a Corporate Company and I expect their Services should be PROFESSIONAL. The sales services of the local dealer are excellent. Kindly arrange the Kit package at the earliest, please

Had dropped my Kodiac Scout (TN88F5599) at SGA Cars Coimbatore on 14th October 2020 for accident repairs in the rear side. I was informed that all the works had been performed by 15 days except for some parts in rear spoiler which had to be procured from the factory. Till now I am getting repeated response that the parts are not yet been billed in the factory and can deliver the car 1 Week after receiving the parts.

I dont understand the reason for the onordinate delay. Having clocked only 5000 Kms I'm desperate to get the work done but the feedback from Skoda makes very dissapointed. Kindly do the needful

Refund the amount paid as booking amount for rapd rider, booked in the name of Sh. Dedar singh on[protected].As the wheelocity motors (jammu) is unable to provide the car even after two months of waiting.

We bought a Skoda rapid in the beginning of year 2012 past 2 years we are facing issues with this vehicle while driving blinking "Emission and coil" indicator we took the vehicle to Skoda service center in Cochin and Trivandrum (Malayalam Skoda) they diagnosed and suggested to replace the fuel injector. Twice I have changed the injector spent almost ₹ 50000.Now am facing the same issue. Service center is not able to provide a ROOT cause for this issues they updated me to change the other injector. Again I have to shell out ₹24000.I checked online I found many customer’s raised this issue I seriously doubt the reliability and quality of Skoda vehicles I bought this vehicle with pride now am repenting. This is a CLEAR CASE FOR RECALL. How much should a customer spend to rectify the same issue..? Service center people updated that they are helpless in this. I request Skoda to recall the vehicle and fix the issue.

I did advance booking Rs 25000/- as Cheque for Skoda Rapid 1.5 TDI MT Ambition 2019 C White in
Vinayak Cars PVT LTD Showroom
102/1. Outer ring road Kamadenu nagar, B Narayanapura, Dooravani nagar Bangalore Karnataka 560016.
Karnataka code - 29
CIN: U34103KA2007PTC042263

And I cancelled the booking amount and gave an letter of cancellation also. Because the Vinayak showroom was fraud. The customer executive was Satheesh.

Till now i haven't been refunded. The cancellation amount. So kindly take this complain seriously and process it.

Later I Booked the car in St marks road Taffe access showroom Bangalore and took the car and I'm happy with it.

Regarding's

Chethan.S
[protected]
[protected]@gmail.com
Bangalore 560036
Karnataka

Dear Team,

I was very passionate about the brand Skoda, that's why I preferred it as my first car back then in 2012.
Still I am using this car and doing all the services through authorized dealership only.

But now I would to address a serious and highly irritated concern which I faced multiple times from the dealership EVM motors KOCHI.

Its highly pathetic to say that the customer service is intolerable.

I had given my car for services after identifying certain issues related to coolant tank issue( leakage) and oil cooler changing.

As instructed by the SERVICE persons I have placed an order for replacing PIPE, WATERPUMP AND THERMOSTAT VALVE.

Yesterday I have collected my car after service and on the way back home my car got off and i was stuck on the road. I called the dealership and they arranged an executive for checkup and found that they have not tighten the cap, HOW PATHETIC!!!.

Now today morning on my way to office again the car got off and i was stuck again in the middle of the road and I am forced to cancel an official meeting also.

There were smoke coming from the engine also. under my primary observation I found that the coolant tank was empty and it resulted in the smoke form the engine. Which menas even after spending money and waiting for long my problem multiplied rather than resolving.
.
THIS IS HIGHLY AFFECTING ME MENTALY PHYSICALLY AND FINANCIALLY.

This is also creating a damage to the reputation of SKODA meanwhile I learned that there is no point in using authorized dealers services as they are not at all bothered about the customer satisfaction.

Please check the service refence numbers associated with my car this month and see how long I waited for getting the CAR serviced.

Also, It will be highly appreciated if you could confirm who will bear the financial loss happened due to the poor service offered by the dealership.

Third incident for me by Skoda, went for coolant leak but they wanted to change the motar, timing belt and all related accesories, charged me so high and gave a very bad feed back to the after service call, No Action Done for over a month

Regular practise by Skoda - tell them a small problem they want to replace entire set and charge hight - Ofcouse use old tactic 2 yrs warranty..

No stock in flower nuts ellangi in Madurai showroom

I missed my alen key in flower nuts
And I went to madurai showroom. But they didn't respond.