[Resolved] Skoda India — prepaid maintenance contract

federerswiss

from Visakhapatnam, Andhra Pradesh

Address:	Bangalore, Karnataka, 560004
Website:	www. Skoda-auto.co.in

I purchased Skida Rapid on July 14, 2017 and paid 29, 999/- INR for prepaid maintenance package. But till now i did not get any confirmation on that. I purchased vehicle from Tafe Access Ltd, Hosur Road, Bangalore. The dealer is of no help in this matter as i directly transferred money to Skoda India. I need help on this. I called Skoda customer care thrice and raised complaint but they said they will get back, but no response at all. please help me out to resolve this.

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Oct 19, 2017

Complaint marked as Resolved

Skoda India customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

Skoda India Customer Care's response Dear Customer,

Kindly share your name, car registration number and contact details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India

Sep 19, 2017

Updated by federerswiss Pravyn Patturaj, KA05 MV 7954.
Email : [protected]@gmail.com
Phone: [protected]

Sep 23, 2017

Updated by federerswiss Still no response and no resolution. When will this be addressed??

Sep 28, 2017

Updated by federerswiss Who will taken action on this complaint. Should i file a case in consumer court?

Oct 04, 2017

Updated by federerswiss No one contacted me yet. Its been 3 months now since i paid money