[Resolved]  Skoda India — Problem in fuel injection and smke comming from 2 no injector.

Address:400703

Hi, Our Skoda Rapid Ambition 1.6 TDI, bought in FEB 2012, recently had an issue of a blinking "Emission and coil" indicator, in between a drive. When it was taken to the JMD Skoda service station, they diagnosed and the issue seems to be with Fuel injection system. The initial reason seems to be fuel adulteration, but as all car owners, we fill it from the PSU outlets like Bharat Petroleum, HP etc, so we are wondering about the reliability of a Skoda ignition system to be faulty in four years. The Skoda service guys also informed us the cost of 1 such fuel injectors as Rs.25000/- and since it is outside our warranty, we may have to bear a part of its cost. After a detailed research, we found that there were many vehicles in the same service station with the same problem over the last couple of months, which definitely raises a question on the reliability of a world class automobile manufacturer. This is after a paid service in July 2016, with a thorough checkup done on the car, with all service needs requested by the Service team, for an amount close to Rs.22000. Having said this, we sincerely hope that your technical team will diagnose the issue in detail and let us know the best way forward. From the financial perspective, we believe that Skoda India will bear the maximum cost, for its unreliability in this case, and value your esteemed customers. Thanks, Deven Oberoi. Car Number- MH43-AJ-8003. Contact Number- [protected].
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Oct 18, 2016
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Skoda India Customer Care's response
Dear Deven,

We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon.

Regards,
SKODA India.
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My Email Id is - [protected]@yahoo.com, [protected]@pnbmetlife.com. And my Location is Vashi. Navi Mumbai. Would also like to update you that from last 2 days there is a smoke coming out from 2nd number fuel injector. I don't know what's happening to my car. I am feeling scared to even drive my Skoda Rapid these days.

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