[Resolved] Skoda India — product warranty issue | |||||
Unfortunately i had purchased fabia from skoda brand in 2014 regn no dl11ca 4180 with extended warranty from bajaj allianz. My fabia is standing at nawab motors (Noida) from 20 oct 2016 for replacement of e. G. R valve which is a manufacturing product failure issue in skoda brand. The dealership giving explanation that this part had failure due to delay in servicing of car. I have a technical data with me that vw group had replaced e. G. R in large number in india and worldwide due to product failure in their brands. I also know that vw group had stated replacing e. R. G under campaigns or recall action which state that they have manufacturing product failure issues in their brands like e. G. R, a/c compressor, mechtronic, fuel pump, water pump, flywheel cooling coil etc. I can also provide you technical reasons for failure of e. G. R in skoda which is not related to service schedule and data or number of replacement of e. G. R in year 2014, 2015 and 2016 under warranty in skoda. Recently in skoda yeti failure of e. G. R most common. In my views the motto of skoda should from simply clever to Simply clever to cheat customer Request from brand management please consider e. G. R under extended warranty. Regards Manish kumar [protected] Was this information helpful? | |||||
Sep 11, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 Skoda India Customer Care's response Dear Manish, We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, Skoda India | |||||
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