[Resolved]  Skoda India — Regarding service issue

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	skoda-auto.co.in

Dear Sir,

This for your your kind consideration that my car no. UP80 CJ 6800 had a minor accident on 25-12-16 for which I had sudmitted the claim form duly signed for my car to M/s. Nawab motors, Noida on 26-12-16 in which it was mentioned that the wind screan and front bumper of car got damaged and informed to body shop manager Mr. Dheeraj for the intimation of it to the insurance company. In the first case insurance surveyor Mr. Ram passed the claim of wind shield but refused for the remained work of bumper. But when I requested Mr Ram for the remained work of the bumper he passed the bumper and other for second claim., after discussion of body shop manager Mr. dheeraj and Insurance surveyor Mr. Ram, Mr. dheeraj proceeded for the remained work but not intimated for the second claim to the insurance company and the work on car was already finished on 31-12-16 and the invoice of 32444/- was prepared in the name of insurance company but not submitted to the insurance company till 2nd jan 2017 and on 2nd jan insurance policy of my car got expired. And on3rd jan I was informed that the second claim of my car was not intimated and I have to pay the amout of second claim about which I have already informed to body shop manager Mr. Dheeraj that my policy is about to expire, though on 31st of dec 2016 I was informed that my car is ready I can pick it up. So by the fault of service center I had to pay the amount of 12276/- and service center handed over my car to me on 06/01/17 after 18:30 .so I request you to take the legal action against Nawab motors for misguiding me and refund me the amount of Rs. 12276/- . I am submitting all the bills regarding it and the bill full work which proves that my car was ready on 31-12-16 but it was got delayed illegally. just to charge the amount by the service centre by Ms. Nawab Motors.
I am submitting all the bills and jobcard for the work for your information. Kindly look in to matter and do the needful ASAP.

Regards-
Dipesh Kumar
Agra
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