[Resolved]  Skoda India — Skoda india skoda rapid ambition 2012 model fuel injector issue

Address:Chennai, Tamil Nadu, 600042
Website:skoda-auto.co.in

Hi, our skoda rapid ambition 1.6 tdi, bought in march 2012, recently had an issue of a blinking "emission and coil" indicator, in between a drive. When it was taken to the chennai guindy gurudev service station,. The initial reason seems to be fuel adulteration, but as all car owners, we fill it from the psu outlets like bharat petroleum, hp and shell etc, so we are wondering about the reliability of a skoda ignition system to be faulty in two years. The skoda service guys also informed us the cost of 1 such fuel injectors as rs.25000/- and since it is outside our warranty, we may have to bear a part of its cost. I found a service advisory issued by skoda which states that all injectors manufactured before june 2012 has that issue and has to be replaced. They have never made a recall of car for this issue. They are supposed to recall for such a big issue. Thanks, godfrey rajasingh j, [protected]
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May 8, 2017
Complaint marked as Resolved 
resolved
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2017
Skoda India Customer Care's response
Dear Godfrey,

Kindly share your car registration number. Accordingly we will have our service representatives will connect with you.

Regards,
Skoda India
Jan 26, 2017
Updated by Godfrey Rajasingh
My Car registration number is TN 72 AL 6113 at your gindy service centre
Jan 28, 2017
Updated by Godfrey Rajasingh
Kindly contact me.
[protected]
Jan 30, 2017
Updated by Godfrey Rajasingh
How long will it take for your representatives to contact
Complaint comments 

Comments

Worst skoda vehicle with vary bad customer service. they are going to pay a huge price for this as they are selling faulty products and not ready to replace it.

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