[Resolved] Skoda India — skoda rapid - fuel injector issue | |||
Model : skoda rapid ultima 1.6 Year : 2014 Kms done: 32, 500 I have been contacted by skoda service center and asked to replace fuel pressure pump, fuel filter and cleaning of common rail fuel system for a total cost of more than inr 110, 000. One of the fuel injectors is also to be replaced as per the recommendation. The complete cost of the repairs in the similar discussion were estimated at inr 175, 000 inclusive of labour and parts - the reason behind the check engine light and glow coil light indicator. The reason has been quoted as the car missing any water separators and contaminated fuel. Reality cannot be far from truth - hundreds of skoda rapids all over nation suffering from contaminated fuel whereas the fuel from the same gas station being used in other cars belonging to our friends and family? The truth is that there is design fault in skoda rapid (As similar issues and complaints can be seen at the links below within just last 12 months. A thorough review can surely provide many more incidents with similar issue). The same mis-information is being quoted in all these instances by the company representatives: https://www.carwale.com/forums/40485-skoda-rapid-desiel-fuel-pump-issue.html https://www.consumercomplaints.inskoda-india-skoda-rapid-ambition-2012-model-fuel-injector-issue-c999042 https://www.consumercomplaints.inskoda-india-skoda-rapid-tdi-diesel-automatic-fuel-pump-defect-c1807822 https://www.consumercomplaints.inskoda-india-fuel-injector-problem-c1814251 https://www.consumercomplaints.inskoda-india-skoda-rapid-fuel-injector-issue-c1820143 https://www.consumercomplaints.inskoda-india-repeat-injector-failure-issues-c1821027 https://www.consumercomplaints.inskoda-india-skoda-rapid-diesel-injector-failure-c1348842 https://www.consumercomplaints.inskoda-india-skoda-rapid-2012-tdi-16-car-injector-premature-failure-c1842181#c2980691 https://www.consumercomplaints.inskoda-india-skoda-rapid-fuel-injector-issue-c1807169 https://www.consumercomplaints.inskoda-india-skoda-rapid-fuel-injector-problem-glow-plug-warning-c1804728 https://www.consumercomplaints.inskoda-india-diesel-pump-c1788420 https://www.consumercomplaints.inskoda-india-skoda-rapid-service-new-issue-of-fuel-injector-cropped-up-c1777795 Skoda advisory: http://www.team-bhp.com/forum/technical-stuff/138482-skoda-advisory-rapids-fuel-injection-system.html The vin of my car also shows that there is a recall issue pertaining to ea189 emission update. There are many more reports that this leads to other issues in the car by their owners. This is nothing short of business malpractice on skoda india's behalf. The correlation between such high occurrence of fuel injector related issues suggests that most skoda rapids manufactured initially had injector issues for which the company has neither issued a service advisory, acknowledgement or recall notice. Most of these cases listed above occur between 2.5 to 5 years of car ownership with mileage between 27, 000 to 45, 000 kms. The desirable resolution in this case is that skoda replaces the faulty part (S) at their cost. Before skoda india customer care's standard auto response is included in the comments below asking for car registration number and contact details - please share skoda customer care email where this information can be shared instead of on a public forum that would be removed or marked private. Was this information helpful? | |||
Apr 17, 2018 Complaint marked as Resolved Issue/Complaint not resolved.
No communication from Skoda India, their staff or support team. Skoda India customer support has been notified about the posted complaint. Verified Support Feb 16, 2018 Skoda India Customer Care's response Dear Sir, Kindly share your contact details, car registration number, dealership name and its details. Accordingly we will have our service representatives connect with you. Regards, Skoda India | |||
 2 Comments | |||
Comments
Hello Naresh,
Thanks for writing.
Unfortunately, there is no solution i can suggest.
Skoda (Volkswagon) is least interested to resolve this and expects us to pay lakhs of rupees for 'repair', when it is clearly their fault.
Try to have it looked around at a respectable local garage for some fix.
All i can say is - Never buy skoda again until the company is mature enough to care for the CUSTOMERs.
Even THIS WEBSITE i.e. ###.## with them. Just see the amount of complaints i have linked and all have been marked resolved and closed.
A very sorry state of affairs.
Thanks for writing.
Unfortunately, there is no solution i can suggest.
Skoda (Volkswagon) is least interested to resolve this and expects us to pay lakhs of rupees for 'repair', when it is clearly their fault.
Try to have it looked around at a respectable local garage for some fix.
All i can say is - Never buy skoda again until the company is mature enough to care for the CUSTOMERs.
Even THIS WEBSITE i.e. ###.## with them. Just see the amount of complaints i have linked and all have been marked resolved and closed.
A very sorry state of affairs.
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I own a skoda rapid 1.6 TDI 2012 model, which recently developed pickup problem with a glow light. RPM doesnt go beyond 20. I checjed at Tafe skoda in Bangalore and they charged me 25000 and replaced fuel injector 3. after running 200 kms fine, the problem came back when I was 200 Kms away from bangalore. I had to drive 200 kms 8 hours at 40KMPH speed. now the Tafe service says its the fuel injector 4 this time and 2 or 1 might fail as well and it costs 1 lakh for total replacement. This is really crazy !!. I see its a common problem in the 2012 model 1.6 tdi engine and there is no RECALL from skoda.
Please let me know if you have a solution for my case
Many thanks
Naresh