[Resolved] Skoda India — worst service in sales | |||
Dear sir, I have booked skoda monte carlo edition from your jalandhar showroom on 11/09/2017.. I was assured it's delivery on 22/09/2017 but they were not able to deliver because of some misunderstanding and the vehicle was still in transition. I travelled long way to get the delivery but i was informed that the showroom people got confused and there was some another car which got them confused with my car. Now it will be deliver after 28/09/2017. I have already made the whole payment on 21/09/2017. Due to some technical problem they were also not able to do the billing. I have financed the vehicle and now bank is asking for invoice and documents. I have been asking them for the engine number chassis number and vin of the vehicle for the past 3 days which they are also not able to provide me. I have to update the same with the bank where i have financed it. I request you to kindly look into the matter and confirm whether the billing is done from the dealer. I have been really disappointed with the service from skoda india team. Thanks Rajat sharma [protected] Was this information helpful? | |||
Oct 30, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 Skoda India Customer Care's response Dear Rajat, Kindly share your dealership name and its details. Accordingly we will have our service representatives connect with you. Best Regards, Skoda India | |||
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